Brand Sales Manager
Chobani
Sales Manager
Crisp Professional Development
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead and manage a team of 11+ intake and consultation specialists.
- Set clear daily expectations, run team huddles, monitor call performance, and conduct weekly coaching sessions to maintain focus, motivation, and accountability.
- Develop and implement structured sales processes, call scripts, and follow-up protocols.
- Track key performance metrics, including call volume, consultation bookings, show rates, conversion percentages, and follow-up success rates.
- Provide consistent one-on-one and group coaching to enhance team members’ sales skills.
- Collaborate with the marketing department to ensure a steady and quality flow of leads.
- Build and maintain sales dashboards and reports that summarize team performance.
- Attend community events, expos, and partnership programs as the firm’s representative.
- Identify bottlenecks in the intake and consultation process and design scalable solutions.
- Work closely with operations and legal teams to ensure a smooth transition from initial intake to signed client.
Requirements
- 3+ years of proven sales experience, including at least 2 years in a leadership or training capacity.
- A background in managing sales or intake teams in high-volume, service-based environments such as law firms, call centers, or professional services is strongly preferred.
- Demonstrated success in driving conversions, building rapport with clients, and maintaining energy in a fast-paced sales environment.
- Skilled in balancing high call volume with personalized client engagement.
- Experienced in training, mentoring, and motivating team members to reach performance goals.
- Promotes accountability, consistency, and ethical selling practices across the team.
- Adept at designing, refining, and executing sales processes that align with overall firm objectives and enhance client experience.
- Confident in tracking and analyzing KPIs, performance dashboards, and conversion reports.
- Uses data insights to identify trends, coach effectively, and improve outcomes.
- Spanish fluency (spoken and written) strongly preferred, given the firm’s diverse client base and national reach.
- Committed to transparent, honest sales practices that prioritize client trust and compliance.
- Comfortable attending and presenting at community events, conferences, and expos.
- Proven ability to lead, support, and evaluate remote teams through structured communication, clear expectations, and regular accountability practices.
Benefits
- Competitive salary depending on experience, with additional performance-based bonus potential.
- Medical insurance, 401(k), and PTO begin after 3 months; includes 12 PTO days, paid holidays, and participation in company events.
- Laptop and necessary tools can be provided by the firm.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales processescall scriptsperformance metricsKPI trackingsales dashboardsconversion analysisclient engagementcoachingmentoringdata analysis
Soft skills
leadershipteam managementcommunicationmotivationaccountabilityrapport buildingethical sellingadaptabilitytrainingclient trust
