Crisp Professional Development

Legal Assistant

• Medical Record Management: Download, organize, rename, and upload medical records accurately and consistently.
• Filevine Task Execution: Complete assigned Filevine tasks independently and keep case information, documents, and task updates organized.
• EvenUp Document Support: Manage documents within EvenUp and assist with preparing organized materials for case review.
• Administrative Litigation Support: Assist with basic pleadings, filings, document preparation, and other litigation support tasks as assigned.
• Document Organization: Maintain clean, consistent naming conventions and filing practices so documents are easy to locate and review.
• Technology Adoption: Use and learn tools such as Filevine, EvenUp, ChatGPT Pro, and Briefpoint to support efficient legal operations.
• Independent Follow-Through: Work through repetitive administrative tasks accurately, reliably, and without needing constant direction.
• Written Communication: Use clear written English when documenting updates, completing tasks, and supporting internal legal workflows.

Global Legal Assistant

Administrative Assistant

• Executive Support: Manage calendars, email inboxes, scheduling, task prioritization, and administrative follow-up for Jon Hawk to improve his efficiency, organization, and day-to-day productivity.
• Client Intake: Answer, screen, and route approximately 10–20 incoming calls per day, conduct initial client intake, and provide a professional first impression to clients.
• Clio Management: Assist with data entry, case management, document template creation, and workflow automation in Clio to help facilitate the firm's transition to the platform.
• Office Organization: Maintain organized filing systems, document management, and task tracking to streamline operations.
• Team Collaboration: Provide overflow support for assigned projects in marketing and operations as needed.

Global Intake & Executive Administrative Assistant

Marketing

• Marketing Strategy Execution: Collaborate with the founder to execute and enhance existing marketing strategies, coordinating initiatives across various channels.
• Social Media Management: Oversee all organic social media activities, ensuring content is engaging and aligns with strategic business goals. Manage social engagement, including monitoring comments/DMs and routing high-intent inquiries appropriately.
• Content Operations: Transform and distribute existing content across multiple platforms to maximize reach and impact.
• Marketing Analytics: Conduct in-depth analysis of marketing campaigns to measure effectiveness and guide adjustments for continuous improvement.
• Vendor Management: Serve as the primary contact with marketing agencies, ensuring alignment on strategy execution and deliverables.
• Business Development Support: Facilitate lead generation activities and support business development efforts, potentially including event attendance and networking.
• Client Intake Support (Future Potential): Assist in evolving the client success program, enhancing engagement and onboarding processes.
• Light Recruiting Support: Aid in initial candidate screenings during peak hiring phases, not as a primary recruiter but as support to streamline processes.
• Value Proposition Communication: Clarify and communicate Rikka Law’s unique value proposition across privacy law, AI governance, commercial legal services, government services, Rikka Academy, and thought leadership initiatives.

Global Marketing Manager

Paralegal

• Discovery Management: Prepare, draft, organize, and track discovery responses and related obligations independently, ensuring timely and accurate productions.
• Initial Disclosures: Independently assemble and prepare all initial disclosures, records, exhibits, and summaries for attorney review, optimizing accuracy and completeness.
• Medical Record Management: Proactively manage the collection, organization, and filing of medical records using YoCierge, ensuring seamless integration into case files.
• Calendaring and Deadlines: Take charge of all litigation scheduling, strictly adhering to Colorado procedural deadlines and ensuring zero missed deadlines.
• Case Management: Autonomously direct case progression and workflow, anticipating next steps and maintaining momentum without daily oversight.
• Evidence Documentation: Prepare billing summaries, Bates-label evidence and document sets, and upload records or case materials to tools such as EvenUp as needed.

Litigation Paralegal

• Case Management: Help track active cases, ensure key steps are completed accurately, and keep litigation workflows moving without unnecessary delays.
• Client Communication: Call clients, gather case-related information, provide updates, and communicate in a clear, professional, client-friendly manner.
• Document Management: Organize, label, categorize, and name legal documents accurately, including documents stored in Clio or similar case management platforms.
• Calendar Management: Track important deadlines, court dates, discovery timelines, and attorney schedules to help ensure nothing is missed.
• Medical Records Coordination: Assist with obtaining, tracking, and organizing medical records needed for case development.
• Scheduling: Help coordinate depositions, mediations, court proceedings, client calls, and other case-related appointments as needed.

Global Litigation Paralegal

• Client Communication: Conduct introductory calls and maintain long-term communication through emails, texts, and calls.
• Case Management: Support the end-to-end management of personal injury files, actively handling approximately 120 cases.
• Negotiations: Draft and send letters of representation, and negotiate claims and liens with insurance companies.
• Documentation: Utilize Filevine for precise case tracking, ensuring all updates are timely and accurate.
• Autonomous Task Execution: Independently run case management tasks, minimizing the need for micromanagement.