Legal Assistant

Crisp Professional Development

Personal Injury Legal Assistant in a remote role managing caseloads and supporting client communication. Engaging with clients and ensuring efficient case management in personal injury law.

Posted 5/29/2026full-timeRemote • 🌎 Anywhere in the WorldJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Client Communication: Conduct introductory calls and maintain long-term communication through emails, texts, and calls.
Case Management: Support the end-to-end management of personal injury files, actively handling approximately 120 cases.
Negotiations: Draft and send letters of representation, and negotiate claims and liens with insurance companies.
Documentation: Utilize Filevine for precise case tracking, ensuring all updates are timely and accurate.
Autonomous Task Execution: Independently run case management tasks, minimizing the need for micromanagement.

Requirements

What you’ll need

Experience Required: 2–3 years of personal injury legal support experience, with strong proficiency in Filevine.
Knowledge: Familiarity with Washington state personal injury law, including PIP agreements and lien processes.
Client Communication: Confident, empathetic communicator able to manage frequent client calls, texts, and emails.
Autonomy & Ownership: Able to take initiative, manage casework independently, and move files forward without micromanagement.
Technology Proficiency: Comfortable working in a fully remote environment using Gmail, Google Chat, and related tools.
Bilingual Advantage: Spanish proficiency is a plus, though not required.

Benefits

Comp & perks

Autonomy, Growth & Flexibility:
Direct Impact:
Supportive, Results-Driven Culture:

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

case managementpersonal injury lawnegotiationdocumentationPIP agreementslien processesFilevine proficiency

Soft Skills

client communicationempathyautonomyinitiativeownership