Global Intake & Executive Administrative Assistant

Crisp Professional Development

Intake & Executive Administrative Assistant at Hawk Injury Law handling client intake and executive support duties. Enhancing administrative efficiency and client satisfaction in personal injury law.

Posted 7/16/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills while providing executive support in a legal environment. Proficient in Clio and Microsoft Office 365, with a focus on client intake and office management.

Highest-signal resume keywords

Legal ExperienceClio ManagementMicrosoft Office 365Organizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clio ManagementDocument AutomationData EntryCase ManagementTask Prioritization

Soft Skills

Attention to DetailSelf-MotivatedSound JudgmentEffective CollaborationExcellent Phone Presence

Tools & Technologies

ClioMicrosoft Office 365CRM Systems

Industry Keywords

Personal InjuryU.S.-Based Law FirmClient IntakeOffice OrganizationRemote Work Readiness

About the role

Key responsibilities & impact

Executive Support: Manage calendars, email inboxes, scheduling, task prioritization, and administrative follow-up for Jon Hawk to improve his efficiency, organization, and day-to-day productivity.
Client Intake: Answer, screen, and route approximately 10–20 incoming calls per day, conduct initial client intake, and provide a professional first impression to clients.
Clio Management: Assist with data entry, case management, document template creation, and workflow automation in Clio to help facilitate the firm's transition to the platform.
Office Organization: Maintain organized filing systems, document management, and task tracking to streamline operations.
Team Collaboration: Provide overflow support for assigned projects in marketing and operations as needed.

Requirements

What you’ll need

Legal Experience: 2–3+ years supporting attorneys in a U.S.-based law firm, particularly in personal injury.
Technical Proficiency: Strong knowledge of Clio, Microsoft Office 365, CRM systems, and document automation workflows.
Communication Skills: Native or near-native English with excellent phone presence and written communication.
Organizational Skills: High attention to detail, excellent organizational skills, and the ability to manage competing priorities while balancing multiple responsibilities.
Independent Work: Self-motivated with the ability to anticipate needs, exercise sound judgment, and operate autonomously.
Remote Work Readiness: Comfortable working remotely while maintaining consistent availability, responsiveness, and effective collaboration during the firm's preferred 10:00 AM–6:00 PM Eastern working hours.

Benefits

Comp & perks

Growth and Autonomy: Directly contribute to the firm’s success by supporting leadership and managing key processes.
Operational Impact: Play a key role in supporting firm leadership, improving daily operations, and helping streamline workflows during the firm's transition to Clio.
Collaborative Environment: Join a growing personal injury firm where your contributions will directly influence operational efficiency and future growth.
Impactful Work: Engage in meaningful interactions that shape client experiences and provide critical support to the team.