Credit Acceptance

Sales

• Lead the Sales analytics function, including a team of Sales Analysts supporting regional and enterprise Sales leadership
• Develop and execute the Sales Strategy & Analytics roadmap in alignment with organizational priorities, Sales objectives, and business needs
• Provide strategic insights and recommendations to improve Sales performance, productivity, profitability, and field execution
• Support strategic planning by identifying performance opportunities, risks, trends, and growth levers across the Sales organization
• Deliver executive-level insights and recommendations that support organizational priorities, Sales initiatives, and growth objectives
• Monitor regional performance, business trends, and key Sales metrics to evaluate progress against goals and priorities
• Oversee the development and management of Sales dashboards, reports, scorecards, and performance views
• Ensure Sales leaders have access to timely, accurate, and actionable reporting that supports business reviews, market reviews, coaching conversations, and performance decisions
• Partner with Sales Leadership to define, track, and refine key performance indicators that align to business objectives
• Use KPI reporting to identify performance gaps, highlight trends, and support leadership action
• Lead analysis that supports improved profitability, resource allocation, market performance, and business outcomes
• Analyze performance patterns to support decisions in priority markets, underperforming markets, and high-growth markets
• Lead competitive intelligence and market analysis efforts to identify opportunities, risks, trends, and business implications
• Partner closely with Product, Marketing, Sales Leadership, and other business partners to ensure market insights are incorporated into planning and decision-making
• Collaborate with teams to align reporting, analytics, market intelligence, and technology priorities with broader business objectives.

Director of Sales Strategy, Analytics

• Develop and execute the Sales Readiness strategy in alignment with organizational priorities, Sales objectives, and business needs
• Translate Sales priorities, go-to-market initiatives, product launches, and process changes into clear readiness plans and field execution support
• Ensure Sales teams are prepared to execute strategic initiatives, new tools, updated processes, and Sales best practices
• Establish scalable readiness programs that reinforce learning and support consistent execution across the Sales organization
• Identify opportunities to improve seller productivity, field execution, and overall Sales performance
• Lead a team responsible for ongoing Sales coaching, field readiness, and Sales development
• Partner with Sales Leadership to identify capability gaps, execution challenges, and opportunities to improve Sales performance
• Develop readiness programs that strengthen seller knowledge, skills, confidence, and execution discipline
• Maintain content quality, consistency, and alignment with Sales priorities and company standards
• Monitor program performance using data, feedback, participation, adoption, and business impact indicators.

Director of Sales Readiness

DevOps Engineer

• Ensure the availability, reliability, performance, and security of enterprise database systems supporting Credit Acceptance applications
• Reduce operational toil through automation
• Partner with application, infrastructure, and data teams to build and operate modern database platforms
• Support data replication and migration initiatives
• Drive continuous improvements in reliability and efficiency
• Design and implement automated database provisioning and configuration management
• Develop Infrastructure as Code (IaC) solutions (e.g., Terraform, Ansible)
• Build self-service database capabilities and platform APIs
• Implement event-driven automation and auto-remediation workflows
• Define and manage Service Level Indicators (SLIs) and Service Level Objectives (SLOs)
• Design and maintain high availability (HA) and disaster recovery (DR) architectures
• Monitor and optimize database performance, query efficiency, and throughput

Senior Database Reliability Engineer

Full-stack Engineer

• Design and develop software and improve existing code
• Write unit-tests and validate your software against acceptance criteria
• Apply team coding, documenting and testing standards
• Conduct impact analysis to proactively identify impact of a change within an application
• Participate in code reviews and communicate application changes
• Document code and projects so others can easily understand, maintain and support
• Debug the problems which arise in production and propose effective solutions
• Read and write design documents
• Learn the business process domain to better support the business
• Contribute to team's sprint commitments and actively participate in our Agile practices
• Contribute to continuous learning activities to improve design and code quality as well as to increase application domain knowledge
• Guide and aid less experienced software engineers

Software Engineer II – Employer of Record

Machine Learning Engineer

• Define and execute the strategic roadmap for predictive modeling and machine learning
• Lead cross-functional initiatives integrating analytics into business processes
• Oversee development, deployment, and monitoring of high-impact models
• Serve as a strategic advisor to senior leadership on data strategy and innovation
• Represent Predictive Analytics in regulatory, audit, and governance forums
• Foster partnerships across the organization

Director, Predictive Modeling, Machine Learning

• Lead the vision and the strategic execution with a strong focus on continuous and long-term value creation across all participants of our flywheel
• Collaborate with management and stakeholders to define strategic roadmaps and translate them into actionable quarterly plans.
• Drive execution and delivery of ML/AI solutions by managing priorities, deadlines, and deliverables, leveraging your technical expertise.
• Design and deliver scalable, secure systems using state-of-the-art AI/ML technologies and industry best practices, and nurture the culture of creating high-quality, well-tested systems to address critical product and business needs.
• Troubleshoot and resolve complex technical issues to improve system reliability, scalability, and operational efficiency.

Director of Sales Strategy, Analytics

Director of Sales Readiness

Senior Database Reliability Engineer

Software Engineer II – Employer of Record

Director, Predictive Modeling, Machine Learning

Senior Machine Learning Engineer, Manager