Credit Acceptance

Bilingual

• Prospecting automotive dealerships to enhance business development outcomes
• Account management & client services to build a strategic and consultative relationship with customers
• Running a territory with entrepreneurial drive and dedication similar to a small business owner

Bilingual Market Area Manager

Security Operations

• Identify, assess, and mitigate security vulnerabilities
• Work closely with the Security Operations team for risk detection and remediation
• Collaborate with Threat Intelligence teams to analyze attacker TTPs
• Perform ongoing vulnerability scans and maintain the unified vulnerability platform
• Validate scan results and coordinate remediation with engineering teams
• Monitor and respond to alerts in a 24/7 Security Operations Center
• Serve on the rotational 24/7 escalation point for the team

Security Operations Vulnerability Analyst II

Full-stack Engineer

• Design and develop software and improve existing code to make it more efficient to detect bugs in the code
• Write unit-tests and validate your software against acceptance criteria
• Author, apply and advocate for team coding, documenting and testing standards
• Conduct impact analysis to proactively identify impact of a change across multiple applications
• Learn the business process domain to better support the business
• Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions
• Lead code reviews and communicate application changes
• Document code and projects so others can easily understand, maintain and support
• Debug the problems which arise in production and propose effective solutions within the application and across multiple applications
• Read, write and review design documents
• Contribute to team's sprint commitments and actively participate in our Agile practices
• Lead continuous learning activities to improve design and code quality as well as to increase application domain knowledge
• Participate in the talent selection process
• Guide and review the code, designs and documentation of less experienced software engineers

Senior Software Engineer, Telecom Engineering

Manager

• Account management & client services to build a strategic and consultative relationship with customers
• Running a territory with entrepreneurial drive and dedication similar to a small business owner
• Occasional overnight travel, less than 10%
• Responsibilities in your area will include continuous training to help you achieve success within your assigned territory

Area Manager

• Drive execution and product delivery across multiple teams to Credit Acceptance customers (dealers, consumers & internal)
• Own end-to-end delivery of the products we build - from the moment we dream big to the day we are measuring our results after production ramp
• Define and own the end-to-end technical strategy for migrating legacy contact center systems (voice, chat, email, SMS) to a modern CCaaS platform
• Collaborate with principal engineers, security, and infrastructure teams to ensure integration patterns, scalability, and resilience align with organizational standards
• Oversee the design, build, and deployment of APIs, IVR/IVA flows, routing logic, and omnichannel experiences on the CCaaS platform
• Partner with Product, Operations teams to define functional and non-functional requirements
• Define SLAs, SLOs, and monitoring dashboards for CCaaS performance, agent productivity, and customer experience metrics

Senior Software Engineering Manager, CCaaS

Compliance

• Respond to written complaints submitted by consumers to governmental agencies, BBB, or email portals
• Timely and accurately perform investigations of regulatory complaints
• Engage consumers, dealers, or third parties over the telephone
• Analyze, investigate, and document complaints in accordance with company policies
• Timely escalate any potential compliance concerns
• Facilitate the preparation and sending of written responses
• Support other compliance-related activities as requested

Compliance Analyst, Regulatory Complaints

• Design and implement core components of the data platform (e.g., data lake, streaming infrastructure, DaaS, catalog), emphasizing scalability, reliability, and observability.
• Balance hands-on delivery with architectural foresight, contributing to cross-functional initiatives that strengthen the platform.
• Partner with data and engineering stakeholders to understand requirements and deliver effective, efficient solutions for data acquisition, transformation, and integration.
• Write unit and integration tests, validating software against acceptance criteria to ensure platform reliability.
• Apply and promote team standards for coding, documentation, and testing, ensuring maintainable and high-quality engineering practices.
• Conduct impact analysis to identify dependencies and assess potential risks of changes across applications and services.
• Develop a strong understanding of platform use cases and business processes to align technical solutions with organizational needs.
• Experiment with new tools and approaches, validate assumptions, and recommend solutions that improve the platform’s capabilities.
• Participate in design and code reviews, providing constructive feedback and communicating changes effectively.
• Document platform components and designs, ensuring projects are maintainable and understandable by others.
• Troubleshoot and resolve production issues, proposing effective solutions to restore platform stability.
• Contribute to sprint commitments and actively engage in Agile practices, including retrospectives and process improvements.
• Engage in continuous learning, deepening knowledge of modern data platform technologies, distributed systems, and engineering best practices.

Senior Software Engineer, Data Platform

• Provide customer facing, primary point of contact support for dealers, sales, internal and external customers in order to resolve title issues primarily via telephone and email
• Accurately complete business requests and enforce Credit Acceptance’s lien on vehicles within standards of service for various request types
• Monitor for legal/risk concerns by identifying when dealer processes are inconsistent with Credit Acceptance’s expectations and escalate as necessary
• Professionally, respectfully and enthusiastically communicate with internal and external customers, Dealers, Auctions, DMV’s and other agencies to obtain needed documents or information necessary to complete title or lien requests and resolve title issues
• Ensure the information we depend on to track actions and title and lien document location is accurately documented
• Be solution focused when collaborating with others

Bilingual Title Specialist

• Prospecting automotive dealerships to enhance business development outcomes
• Account management & client services to build a strategic and consultative relationship with customers
• Running a territory with entrepreneurial drive and dedication similar to a small business owner
• Increasing quality dealer enrollments, building relationships, and consulting with dealers on how to improve their business
• Manage your own schedule and territory with flexibility; work with support from corporate offices
• Participate in structured and continued training to achieve sales success within assigned territory
• Travel extensively within assigned market (minimum 80% travel)

Market Area Manager

• Work within assigned geographic territory in the field as an outside sales Market Area Manager
• Prospect automotive dealerships to enhance business development outcomes
• Account management & client services to build strategic and consultative relationships with customers
• Run your territory with entrepreneurial drive and dedication similar to a small business owner
• Increase quality dealer enrollments, build relationships, and consult with dealers to improve their business
• Set your own schedule and manage your own territory while receiving training and corporate support

Analyst

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
• Prepare, tie out, and file accurate SEC Forms (i.e., 10-K, 10-Q, 8-K, 11-K, Proxy, and Form 4) and press releases by established deadlines.
• Maintain XBRL tagging for SEC filings.
• Assist corporate legal team with state-specific external reporting as necessary.
• Maintain effective internal controls by complying with written policies and procedures.
• Coordinate various layers of review with internal and external parties.
• Assist with the coordination and performance of internal control process-level testing.
• Assist with the coordination and review of annual SOC 1 reviews for vendors impacting financial reporting.
• Prepare accurate supporting documentation for Internal Audit and external auditors.
• Coordinate external auditors’ evaluation of internal controls.

Analyst/Senior Analyst, External Reporting

• Market Area Managers work within their assigned geographic territory in the field; residence within or near this assigned territory is required
• Prospecting automotive dealerships to enhance business development outcomes
• Account management & client services to build strategic and consultative relationships with customers
• Running a territory with entrepreneurial drive and dedication similar to a small business owner
• Flexibility to set your own schedule and manage your own territory; structured and continued training provided

• As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory.
• Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes
• Account management & client services to build a strategic and consultative relationship with customers
• Running a territory with entrepreneurial drive and dedication similar to a small business owner

Market Area Manager - Baton Rouge East, LA

• Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
• Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
• Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes; Account management & client services to build a strategic and consultative relationship with customers; Running a territory with entrepreneurial drive and dedication similar to a small business owner
• Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals; Drive to continuously improve oneself and their customers; Demonstrated sales successes with an established track record of achievement and progression
• Targeted Compensation: $111,450 + Monthly Uncapped Commission

Bilingual Market Area Manager

Security Operations Vulnerability Analyst II

Senior Software Engineer, Telecom Engineering

Area Manager

Senior Software Engineering Manager, CCaaS

Compliance Analyst, Regulatory Complaints

Senior Software Engineer, Data Platform

Bilingual Title Specialist

Market Area Manager

Market Area Manager

Analyst/Senior Analyst, External Reporting

Bilingual Market Area Manager

Market Area Manager - Baton Rouge East, LA

Market Area Manager - Salt Lake City Southwest, UT