Creative Chaos

Operation Manager, E-Commerce

Creative Chaos

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇰 Pakistan

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Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Develop, implement, and maintain inventory forecasting models to ensure consistent product availability
  • Monitor stock levels and lead times to optimize reorder points and quantities, balancing supply needs with cost efficiency
  • Collaborate with Sales and Marketing teams to forecast demand fluctuations and align inventory strategies with promotional activities and sales goals
  • Identify, evaluate, and manage relationships with suppliers and vendors for POS, POP, packaging, accessories, and merchandise
  • Negotiate contracts and service-level agreements, ensuring cost-effectiveness and timely delivery
  • Maintain vendor communication cadence to track production timelines, quality assurance, and delivery schedules
  • Partner with Marketing, Sales, and internal stakeholders to coordinate new product launches and promotional campaigns
  • Oversee systems to track lead times, reorder dates, inventory levels, and inbound deliveries; maintain accurate records in inventory management software or ERP systems
  • Generate regular reports on inventory levels, product movement, and supplier performance
  • Analyze operational processes to identify bottlenecks and implement continuous improvement strategies
  • Monitor regulatory and industry compliance requirements specific to the nicotine category and develop contingency plans.

Requirements

  • Bachelor’s Degree in Supply Chain Management, Business Administration, or a related field (Master’s degree is a plus)
  • 3-5 years of experience in operations, supply chain, or inventory management (preferably in CPG or a closely related industry)
  • Proven track record in vendor management, procurement, and demand planning
  • Proficiency with supply chain management or inventory planning software
  • Strong Excel and data analysis skills for forecasting, budgeting, and reporting purposes
  • Must have skills: Shopify, Analytics, eCommerce and Excel
  • Good to have skills: SEO and Affiliate Marketing
  • Experience in Shopify B2B storefront development
  • Experience in Shopify apps
  • Experience using Klaviyo for email marketing and automation.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
inventory forecastingdemand planningvendor managementprocurementdata analysisbudgetingreportingcontinuous improvementregulatory compliancesupply chain management
Soft skills
collaborationnegotiationcommunicationrelationship managementproblem-solvingorganizational skillsanalytical thinkingleadership
Certifications
Bachelor’s Degree in Supply Chain ManagementBachelor’s Degree in Business AdministrationMaster’s Degree (preferred)
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