Own the product backlog and roadmap, maintaining a clear and prioritised view of upcoming work based on customer needs, business value, and technical feasibility
Work closely with cross-functional teams to define clear, achievable product goals and ensure delivery of high-quality features that meet real customer problems
Translate product strategy into detailed user stories and requirements, ensuring technical teams have everything they need to execute effectively
Engage with users and internal teams to uncover insights, pain points, and opportunities—applying both quantitative and qualitative methods
Develop and track key product metrics, using data to inform decisions and iterate on solutions
Collaborate closely with UX/UI designers to shape intuitive, accessible, and satisfying product experiences across web and mobile
Act as the go-to expert for your product—internally and externally—helping others understand its capabilities, roadmap, and value
Maintain strong stakeholder relationships and proactively manage communication to ensure alignment, buy-in, and momentum
Balance and prioritise the needs of multiple customer segments, identifying trade-offs and driving clarity on what delivers the most value
Continuously improve team ways of working, using Agile methodologies and contributing to a culture of accountability, learning, and collaboration
Help build and improve automations and AI workflows/tools to help streamline processes and save time
Requirements
3+ years’ experience in a product owner or product management role
Strong experience working on complex products with multiple user types or customer segments
Demonstrated ability to break down broad product goals into well-defined, deliverable workstreams
Confident in engaging directly with customers, gathering insights, and feeding them into product discovery and delivery
Comfortable making trade-offs and prioritisation decisions in fast-moving, real-world settings
Experience working with Agile/Scrum teams and a strong understanding of iterative development
Proven track record of collaborating effectively with design and engineering teams
Comfortable using and incorporating generative AI tools and processes in their work and coaching others on their use too
Excellent written and verbal communication skills; able to clearly articulate ideas to both technical and non-technical audiences
Outcome-driven mindset: you care about the value delivered, not just the features shipped
Familiarity with the UK education sector, payments systems, or B2B2C product environments is a plus
Benefits
Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.