COUNTRY Financial®

Business Intelligence Developer

• Identifies, analyzes, and interprets trends or patterns and prepares ongoing reports and data visualizations
• Designs and produces actionable reports that define, build and visualize key performance indicators (KPIs)
• Synthesizes data to develop actionable insights and recommendations
• Uses visualization, storytelling and prescriptive insights with the data
• Designs, develops, tests and launches new data products and dashboards into production.

Business Intelligence Analyst – Enterprise Strategy

Manager

• Manages litigated claims and the Special Investigations Unit (SIU)
• Oversees litigation and fraud investigation strategy
• Assigns cases to outside counsel
• Evaluates performance and controls costs
• Leads pre-suit consultation across all lines of business.
• Provides guidance and counsel to claims personnel with respect to identifying potential fraud
• Refers claims to SIU
• Trains on fraud-related issues for other company departments.
• Serves as an escalation point for technical and policy-related disputes.
• Develops and maintains claims policy for litigated and SIU claims.
• Monitors litigated and SIU claims results, identifies trends, and works with business units to improve results.
• Builds and maintains strong relationships with claims departments, product, underwriting, legal and reinsurance functions.
• Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas.

Senior Claims Litigation and Special Investigations Manager

Auditor

• Collect, review and evaluate audit information
• Communicates with reps, clients, and vendors to evaluate policy/rating data and determine needed changes
• Ensures accuracy of class codes and calculation of earned premium
• Obtain client financial records necessary to process audits
• Monitors auditing system reports and batch processes
• Develops reports outlining findings and makes recommendations
• Explains the audit process, results, collects required information and answers questions.

Commercial Premium Auditor

Financial Planning and Analysis

• Provides wide range of legal service, involving independent planning, research, investigation, development of legal advice and review of corporate materials
• May concentrate in one or more specific areas, with opportunities for cross-practice experience on various projects (Agriculture, Banking and Securities, Contracts, Insurance and Regulatory, Corporate Governance, E-Commerce, E-Discovery, Employment and Employee Benefits, Intellectual Property, Litigation, Real Estate and Mortgages, Tax and Transactional)

Attorney 1 – IFB

Product Analyst

• Drive the successful development of new products and the effective management and enhancement of existing products by making recommendations regarding product design, pricing, underwriting, agency management, distribution, claims and other processes.
• Ensures overall goals for production and underwriting profitability are met by analyzing premium rates, loss experience, and retention.
• Monitors the mix of business in assigned state(s), identifying changes in the mix and reasons for those changes.
• In conjunction with marketing, develops assigned state(s) business profit and growth strategies and translates business ideas and market opportunities into new product ideas by researching and maintaining awareness of all major competitors' current market positions (i.e., rates, service levels, financial positions and operating strategies), business directions, financial dynamics, and new technologies.
• Communicates and coordinates key profit metrics by coordinating with the Information Technology (IT) department to ensure proper implementation of rate revisions, new products, new product features, and other initiatives; develops working relationships with Accounting, Actuarial, Claims, Customer Service and IT.

Full-stack Engineer

• Designs solutions after gathering business and technical requirements.
• Develops software solutions that are high performing and meet technical standards.
• Supports testing and problem solving/debugging of solutions.
• Implements software solutions following best practices.

Software Developer – MuleSoft

Attorney

• Represents the organization on claims-related legal matters
• Provides legal advice and counsel to claims personnel
• Maintains control of files and litigation costs
• Develops, prepares, and implements claims litigation strategy
• Will manage both first party property litigation as well as liability litigation
• Assigns cases to outside counsel and evaluates their performance
• Provides legal advice and training to claims personnel to ensure consistent file handling
• Controls litigation costs and claim severity
• Responds to subpoenas, court orders and other legal requests in compliance with applicable laws and company policies
• May attend pertinent trials but is not attorney of record
• May provide oversight and supervision to outside counsel on claims-related litigation

Senior Claims Attorney – Litigated Claims

• Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, vendor services teams, partner tech teams and deliver program digital capabilities on time
• Manage intake process from identification of business issues to define scope, solutions, development and implementation
• Oversee release management activities for planned or emergency releases and guide the team on a daily basis
• Facilitate resolution to critical production issues which impact business and own collaboration with partner teams and business teams during critical events
• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives
• Understand how requirements and design choices may impact systems across multiple areas and collaborate with Solution Architects in reviewing design patterns and solutions on need basis
• Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence delivery
• Identify where technical or analytical skills gaps put future team deliverables at risk and craft a plan to remediate the risks
• Administer coaching plan(s) and Performance Improvement Plan(s)
• Develop the team budget and be accountable for reporting on results achieved at regular intervals

Technology Manager

• Overseeing the management of large loss litigated casualty claims
• Providing strategic legal consultation to claims professionals
• Collaborating closely with defense counsel
• Controlling litigation costs and maintaining oversight of legal files
• Developing and implementing sound litigation strategies
• Serving as a trusted resource to the General Liability team

Senior Claims Attorney – Large Loss Litigated Claims

Claims Specialist

• Investigates claims by determining applicable policy coverage, evaluates, negotiates and settles assigned claims with a focus on Bodily Injury, state statutes and laws
• Initiates contact with insureds, claimants, and all relevant parties to gather basic information, obtain recorded statements (when necessary), and explain the overall claims process.
• Evaluates damages and prepares written estimates according to policy provisions and liability.