Claims Representative – Crop

COUNTRY Financial®

Crop Claims Adjuster investigating and evaluating Federal Crop and Crop Hail Claims. Communicating with clients and determining coverage levels in assigned Illinois counties.

Posted 7/8/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $55,200 - $75,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and evaluating Federal Crop and Crop Hail Claims, including determining coverage levels and calculating damages. Proficient in client communication and negotiation, with a strong understanding of claims procedures and the American Farm Bureau Insurance Services CAP estimating system.

Highest-signal resume keywords

Federal Crop CertificationClaims InvestigationDamage EvaluationClient CommunicationNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AdjustmentDamage CalculationPolicy ReviewInspection SchedulingLoss Cause Determination

Soft Skills

Effective CommunicationNegotiationProblem Solving

Tools & Technologies

CAP Estimating System

Certifications & Qualifications

Federal Crop CertificationValid Driver's License

Industry Keywords

Federal Crop ClaimsCrop Hail ClaimsInsurance ServicesField InspectionClaims Settlement

About the role

Key responsibilities & impact

Investigate, inspect, evaluate, and pay Federal Crop and Crop Hail Claims
Review the client's policy and determine coverage levels
Make contact with the client within 24 hours and explain claims procedures
Set inspection date/time and inspect the damage
Determine cause of loss and evaluate the damages
Calculate the amount of damages and issue payment
Communicate and negotiate with individuals regarding investigation and settlement of claims
Adjust all federal crop claims in the American Farm Bureau Insurance Services CAP estimating system

Requirements

What you’ll need

Typically requires 4+ years of relevant experience or a combination of related experience, education and training
Requires a valid driver's license for all levels
Federal Crop Certification for P2-P4
Typically requires climbing and or walking fields in all weather conditions
Must be able to lift a minimum of 10 lbs
May be required to travel with overnight or extended stay as needed
Must live in or around the following Illinois counties: Mercer/Henry/Rock Island

Benefits

Comp & perks

Health insurance (medical, dental, vision, disability, and life)
401(k) with company match
Paid time off, parental leave, paid company holidays
Paid time off to volunteer in your community
Tuition assistance and industry education certificates and designations
Employee resource groups to connect with your peers