Counsel Health

IT Support

• Own IT systems & support: Be the go-to for employee IT support. Triage and resolve hardware, software, and access issues, and keep day-to-day operations running smoothly.
• Run onboarding & offboarding: Provision accounts, devices, and access on day one, and reclaim them cleanly when someone departs.
• Manage the device fleet: Handle the full device lifecycle covering procurement, configuration, deployment, repair, and retirement.
• Administer MDM: Use MDM (Jamf, Kandji, Intune, or similar) to enforce configuration, encryption, patching, and security across the fleet.
• Manage identity & SaaS: Own access across Google Workspace / Microsoft 365 and the SaaS stack — SSO, provisioning, groups, and role-based permissions — along with licensing and spend.
• Handle networking & AV: Keep office networking (Wi-Fi, switches, firewall/VPN) and conference-room/AV systems reliable, and troubleshoot as needed.
• Strengthen security & compliance: Own day-to-day security hygiene (MFA, endpoint protection, patching, access reviews) and partner with our security and compliance team to support HIPAA safeguards, SOC 2, and audit readiness.
• Manage vendors & budget: Own hardware, software, and service-vendor relationships, IT purchasing, and budget forecasting.
• Build for scale: Document systems, processes, and runbooks, and design IT practices that scale as we grow.

IT Manager

Software Engineer

• Own hiring across Engineering and Product, from first sourcing touch to signed offer, with support from senior team members on the harder calls
• Partner with hiring managers to understand what great looks like for each role and keep pipelines moving
• Source candidates directly instead of waiting on inbound
• Own Ashby data integrity for every requisition you touch
• Take feedback on calibration and level up your evaluation skills fast

Talent Partner – Engineering, Product

General Counsel

• Partner with teams across the company on a wide range of legal questions, helping the business move quickly and thoughtfully
• Lead commercial legal work, including customer, vendor, and partner agreements
• Build scalable legal and compliance processes that support growth without creating unnecessary friction
• Own key healthcare regulatory and compliance areas
• Help design the legal and compliance infrastructure behind our insurance billing operations
• Support privacy and information security work tied to customer needs, diligence processes, and future financings
• Support equity and debt financings and help manage broader corporate matters
• Oversee ongoing work across employment, IP, governance, tax, and other core legal responsibilities
• Help define what a great in-house legal function looks like at Counsel Health

Head of Legal

Full-stack Engineer

• Work closely with Product and Design to ship and iterate on unique product experiences in AI-enabled care that improve patient engagement and outcomes
• Work closely with our ML research team to bring cutting-edge AI/LLM techniques into clinical care and ship them in production
• Improve our physician-facing care platform and integrate AI tooling that increases physician efficiency and clinical capability
• Build robust integrations with large enterprise clients, including EMR integrations with healthcare providers, claims data structuring with health plans, and HIE records parsing

Software Engineer, Fullstack

Backend Engineer

• Design and evolve our external API and embedded product layer with long-term stability, disciplined versioning, and enterprise-grade craftsmanship
• Evolve our agentic retrieval harness to support patient and clinical search across structured and unstructured data, with strict permission and audit guarantees
• Build reusable platform primitives that let external partners embed and extend our AI capabilities, so every integration adds lasting platform leverage
• Contribute to core data models that unify structured health records, unstructured inputs, and high-frequency time-series signals

Senior Software Engineer – Backend

Marketing

• Design and execute demand and lead gen campaigns via media partners and paid social
• Plan, coordinate, and execute in-person and virtual events across Counsel's various enterprise segments
• Identify performance gaps across channels and recommend changes in approach
• Strengthen Counsel's position as a leader in AI-enabled care
• Collaborate closely with the commercial team to create sales enablement assets
• Collaborate with marketing leadership and the commercial team to align on account-based marketing strategy
• Manage an activity calendar
• Measure, analyze, and report on performance of enterprise marketing activities

Enterprise Marketing Manager

Frontend Engineer

• Craft user interfaces for brand new paradigms of AI-enabled care
• Co-create and own meaningful product experiences
• Shape frontend architecture
• Partner with ML research and backend teams
• Work closely with internal Product, Clinical, and Design