IT Manager

Counsel Health

IT Manager responsible for managing IT support and security in a rapidly growing AI healthcare startup. Overseeing device lifecycle and ensuring reliable tech operations across teams.

Posted 7/16/2026full-timeNew York City • New York • 🇺🇸 United StatesSeniorLead💰 $140,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in IT systems administration, device lifecycle management, and security compliance, with a strong focus on MDM tools and cloud-based platforms. Proficient in managing IT support operations, vendor relationships, and budget forecasting to ensure seamless technology integration and security hygiene.

Highest-signal resume keywords

IT Systems AdministrationMDM ExperienceGoogle Workspace AdministrationNetworking FundamentalsSecurity Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MDM (Jamf, Kandji, Intune)Google WorkspaceMicrosoft 365Networking (DNS, DHCP, VPN)IT Security Fundamentals (MFA, SSO, Encryption)Device Lifecycle ManagementScripting (Bash, PowerShell, Python)Identity Provider ManagementProcurementBudget Forecasting

Tools & Technologies

JamfKandjiIntuneGoogle WorkspaceMicrosoft 365VPNFirewallConference Room AV Systems

Industry Keywords

HIPAASOC 2ISO 27001HITRUST

Tech Stack

Tools & technologies

DNSJamfPython

About the role

Key responsibilities & impact

Own IT systems & support: Be the go-to for employee IT support. Triage and resolve hardware, software, and access issues, and keep day-to-day operations running smoothly.
Run onboarding & offboarding: Provision accounts, devices, and access on day one, and reclaim them cleanly when someone departs.
Manage the device fleet: Handle the full device lifecycle covering procurement, configuration, deployment, repair, and retirement.
Administer MDM: Use MDM (Jamf, Kandji, Intune, or similar) to enforce configuration, encryption, patching, and security across the fleet.
Manage identity & SaaS: Own access across Google Workspace / Microsoft 365 and the SaaS stack — SSO, provisioning, groups, and role-based permissions — along with licensing and spend.
Handle networking & AV: Keep office networking (Wi-Fi, switches, firewall/VPN) and conference-room/AV systems reliable, and troubleshoot as needed.
Strengthen security & compliance: Own day-to-day security hygiene (MFA, endpoint protection, patching, access reviews) and partner with our security and compliance team to support HIPAA safeguards, SOC 2, and audit readiness.
Manage vendors & budget: Own hardware, software, and service-vendor relationships, IT purchasing, and budget forecasting.
Build for scale: Document systems, processes, and runbooks, and design IT practices that scale as we grow.

Requirements

What you’ll need

7+ years in IT, systems administration, or IT support, with broad ownership across systems, devices, and security
Hands-on MDM experience (Rippling, Jamf, Kandji, Intune, or similar)
Strong Google Workspace and/or Microsoft 365 administration skills
Solid foundational networking (DNS, DHCP, VPN, Wi-Fi troubleshooting) and IT security fundamentals (MFA, SSO, endpoint security, encryption)
Comfort owning device lifecycle management and procurement
Bonus: experience in a regulated environment (HIPAA, SOC 2, ISO 27001, or HITRUST), scripting/automation (Bash, PowerShell, Python), or a dedicated identity provider (Google, Entra ID)

Benefits

Comp & perks

Comprehensive healthcare
Vision + dental
401K
Unlimited PTO
Parental Leave