Cosán Group

Bilingual

• Educate patients over the phone about insurance-sponsored programs that can help manage their chronic conditions
• Introduce supplementary services such as CCM, BHI and, Principal Care Management (PCM)
• Meet or exceed daily call expectations and enrollment goals
• Empower patients by guiding them in their healthcare journey and advocating for their needs
• Document all patient interactions accurately and compliantly in the electronic record system
• Work collaboratively with a supportive and mission-driven team

Patient Outreach Coordinator, Bilingual