Junior HR Generalist
Latitude Inc
HR Analyst - Total Rewards & Recognition
Copeland
full-time
Posted on:
Location: Florida, Missouri, Ohio • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Serve as the primary administrator for Copeland’s global recognition platform, supporting functionality, data integrity, and daily operations.
- Respond to user inquiries and issues, ensuring timely resolution and a positive user experience.
- Assist with updating platform content, configurations, and communications.
- Maintain reports and dashboards to track program usage, spend, and engagement.
- Compile and distribute recurring reports and ad hoc data requests to support decision-making.
- Support data validation and accuracy across systems and reports.
- Help maintain records and documentation for audits and internal reviews.
- Serve as the day-to-day contact for recognition platform provider.
- Monitor service delivery, report issues, and escalate as needed.
- Assist with coordinating updates, feature releases, and communications with vendors.
- Document and streamline processes.
- Ensure programs comply with internal policies and applicable tax or legal requirements.
- Maintain process documentation and support audit readiness.
- Collaborate with HR, Communications, Finance, and regional teams to ensure consistent program delivery.
- Provide training materials and guidance to employees and managers on Total Rewards tools and processes.
- Promote awareness and use of Total Rewards offerings through ongoing support and communications.
- Provide administrative and operational support for Total Rewards projects, including benefits, compensation, and employee experience efforts.
- Assist in coordination, documentation, and communication for cross-functional rewards initiatives.
Requirements
- 2–4 years of experience in recognition program support, HR operations, Total Rewards, finance, or systems administration
- Strong analytical and reporting skills, including data accuracy and visualization
- Excellent organizational skills with the ability to manage multiple priorities
- Strong communication and interpersonal skills with a collaborative mindset
- Proficiency in Microsoft Office, especially Excel
- Authorization to work in the United States without sponsorship now and in the future
- Experience working with global recognition platforms (e.g., Achievers, Workhuman, Bonusly)
- Familiarity with Workday or other HRIS systems
- Understanding of global invoicing and accounting processes
- Bachelor's degree in Business, HR, Finance, or Information Systems
- Experience with data tools such as Power BI
- Spanish fluency is a plus
