Coopers Group AG

Data Engineer

• Operational support for batch processing (error analysis and troubleshooting)
• Perform administrative tasks in the campaign management tool (CIM)
• Implement business requirements in data selection (modifications and new developments)
• Execute release tests

Data Engineer – Campaign Management (CIM)

Customer Support

• Solution-oriented handling of written customer inquiries
• Clarification of issues and development and implementation of final solutions
• First point of contact for inquiries at second-level support
• Ensuring smooth, efficient and timely order processing
• Maintenance and processing of the Loyalty Input Queue
• Active participation in shaping and further developing existing business and system processes

Customer Care Consultant

Business Analyst

• Analyze, structure, and prioritize business requirements in the context of digital customer interaction
• Design and support conversational AI use cases (e.g., chatbots, virtual assistants)
• Translate business needs into clear requirements for IT and AI teams
• Work closely with business units, UX, IT, and data & AI specialists
• Support testing, acceptance, and the rollout of new digital solutions

Business Analyst – AI Solutions

Counselor

• Provide functional and architectural support to a project team replacing the existing internally developed vehicle expert tool with a new, modern appraisal solution
• Contribute expert knowledge of Guidewire ClaimCenter to validate architecture, design, and implementation decisions
• Advise and coach the project team on business, technical, and methodological questions as required
• Support the design of an open, extensible appraisal platform with multiple specialized frontends and a central backend
• Ensure a clean integration of the new solution into the insurer's existing IT landscape
• Provide ad-hoc support on demand as part of an on-call model without a fixed capacity commitment

Guidewire Expert, Consultant

Frontend Engineer

• Develop and enhance modern WPF frontends using C# and .NET
• Implement user interfaces following the MVVM pattern
• Integrate frontends with existing backend services and databases (Entity Framework / SQL)
• Contribute to the design and implementation of new application features
• Ensure software quality through clean, maintainable code and tests
• Work closely with backend developers, architects, and other stakeholders

Frontend Developer, C# / WPF

Engineer

• Development, maintenance, deployment and optimization of the benefits system for collective pension schemes (pension fund)
• Participation in the transformation of the LEIKO product, contributing on both mainframe and modern platforms
• Optimization of DevOps capabilities, e.g. scaling batch jobs as well as automating and simplifying deployments, releases and operational processes
• Support for the migration from mainframe to cloud
• Operation and continuous further development of the application landscape based on the technology stack
• Active exchange within internal communities and collaboration with interconnected teams and stakeholders
• Independent work within an agile team and active contribution to team development

Data and Software Engineer

• Administration, maintenance and optimization of Canon IRIS Xtract and Canon IRIS Server
• Development and customization of scripts for Canon IRIS (scripting) to automate and optimize processes
• Implementation and maintenance of PowerShell scripts for automated workflows and system tasks
• Use of version control systems such as GIT and Bitbucket to manage source code and documentation
• Development and integration of SOAP and REST APIs for system connections and data flows
• Support in the administration and use of IBM FileNet
• Collaboration in agile teams using Scrum or SAFe frameworks to successfully deliver projects
• Close cooperation with the Product Owner and team members to capture requirements as user stories and implement them in our scanning solution
• Support of the IT Agile Delivery Team in daily operations

Engineer, Document Management – Canon IRIS Xtract

• Analyse und Strukturierung von fachlichen Anforderungen sowie Ableitung von Konzepten und User Stories
• Brückenbauer zwischen Business und IT: Sicherstellen, dass Anforderungen präzise und verständlich umgesetzt werden
• Verantwortung für nutzerzentrierte Lösungen durch Prüfung und Optimierung im Detail
• Mitarbeit in Projekten mit Schwerpunkt Treasury und Transaction Reporting sowie weiteren finanznahen Prozessen
• Koordination und Austausch mit verschiedenen Stakeholdern zur Förderung von Zusammenarbeit und Projekterfolg

Business Analyst – Treasury & Transaction Reporting

DevOps Engineer

• Provide DevLAN environment support, including troubleshooting builds, deployments, permissions, and application issues
• Manage and maintain DevOps pipelines and application monitoring (ELK stack: templates, alerts, dashboards)
• Perform configuration management and infrastructure as code using Ansible
• Update and release container images and manage core infrastructure components (Keycloak, Atlassian tools, MongoDB, Kafka, Nexus, LDAP, etc.)
• Handle certificate management and provide L2 support for eBanking releases in PreProd environments
• Support security configuration (Azure vault integration / CIS benchmark / MCSB / SCUBA pipeline)
• Contribute to Azure/OpenShift configuration, security hardening, and monitoring setup (less current focus)