Coopers Group AG

Business Analyst

• Design, planning and documentation of test cases in Output Management / Customer Communication Management (CCM)
• Execution, logging and monitoring of tests related to document-based processes
• Analysis of business requirements for new or migrating documents
• Close collaboration with business units, developers and project teams to ensure high quality standards
• Support in optimizing existing document processes and solutions

ICT Test Engineer, Senior Business Analyst – Output Management

• Partner with Corporate Center finance stakeholders to analyse closing processes
• Map existing workflows and identify automation and AI opportunities
• Assess data sources and define required system or data changes
• Translate findings into clear technical and process improvement specifications
• Collaborate with IT, data, AI and delivery teams to implement changes
• Support process redesign and continuous improvement

Business Analyst – Finance Processes, SAP FICO

Manager

• Support in the testing subproject: planning, execution and documentation of tests for complex systems
• Creating test cases as well as systematic analysis and tracking of defects
• Support in the training subproject: design, preparation and delivery of end-user trainings
• Creating training materials, guides and presentations
• Close collaboration with the project team and interfaces to business units and end users

Application & Test Manager – Polypoint

• Overall project leadership at the sites in Bern and Milan, as well as at the Cerignola and Apulia wind farms
• Ensure coordination between Production (wind energy), IT, Shared Services HR, Finance and Procurement, and the SAP functional team
• Structure, plan and control the rollout project despite missing initial project mandates, resource approvals and OneView planning
• Facilitate FIT/GAP workshops focusing on the implementation of SAP modules PM, CS, MM, FI/CO and HR
• Ensure 1:1 adoption of existing processes and compliance with Italian regulatory requirements
• Manage communication with executive management, Shared Services and international stakeholders
• Responsible for alignment, risk management, decision documentation and escalation processes in a politically sensitive environment

IT Project Manager – SAP Rollout, Renewable Energy Facilities

IT Support

• Provide professional walk-in IT support on-site and assist employees
• Provide remote support, especially for employees working from home
• Manage and maintain loaner devices
• Perform tasks in warehouse and inventory management
• Coordinate repairs and ensure defective devices are restored to working order promptly
• Assist new employees during onboarding and ensure technical readiness

IT Support Specialist

• Ensure operational application management for Polypoint PEP and swiss+
• Support and further develop existing applications in close collaboration with business units, IT and external partners
• Analyze, prioritize and handle incident reports, and coordinate implementation of fixes
• Plan and execute tests, including test documentation and quality assurance
• Prepare and deliver user training
• Actively contribute to the myPolypoint/smartPEP project, particularly in testing, rollout and documentation
• Support release changes, updates and deployment processes
• Develop technical and functional specifications

Application Manager

Data Engineer

• Operational support for batch processing (error analysis and troubleshooting)
• Perform administrative tasks in the campaign management tool (CIM)
• Implement business requirements in data selection (modifications and new developments)
• Execute release tests

Data Engineer – Campaign Management (CIM)

Customer Support

• Solution-oriented handling of written customer inquiries
• Clarification of issues and development and implementation of final solutions
• First point of contact for inquiries at second-level support
• Ensuring smooth, efficient and timely order processing
• Maintenance and processing of the Loyalty Input Queue
• Active participation in shaping and further developing existing business and system processes