Convatec

SFE Training Manager – Chronic and Post-Acute Wound Care

Convatec

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Colorado

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Job Level

Mid-LevelSenior

About the role

  • Design and develop sales enablement outcome-based training for the Advanced Wound Care US Business Unit.
  • Utilize best in class learning practices and modalities, including digital e-learning technology, to design and develop training for the sales organization.
  • Build onboarding programs for new sales managers, Convatec Selling model, advanced account selling skills, new product launches and hands on learning reinforcement activities related to sales process.
  • Transform and enable sales teams by building capabilities and skills through business insight, commercial acumen, tools and training.
  • Build sales capability training (CRM, business analytics, Showpad and sales insights) to proactively anticipate sales organization needs.
  • Partner with sales leadership, field sales trainers, regulatory, marketing, region clinicians, corporate training, clinical and other stakeholders to design and deploy targeted programs.
  • Orchestrate learning while working with local marketers and clinicians; do not conduct product or clinical training directly.
  • Partner with global talent development to align learning with career paths and frameworks.
  • Conduct needs assessment, design solutions, ensure outcome-based knowledge transfer, and evaluate training effectiveness.
  • Ensure all training content and materials are fully compliant with Medical Regulatory and Legal process and ConvaTec guidelines.

Requirements

  • Bachelor's degree required; advanced degree preferred; certification in Instructional Design a plus; expertise in Clinical domains for the franchises a plus.
  • 5+ years’ leading Field Sales training initiatives and learning and development projects using learning technologies and proven adult learning theory.
  • 2+ years’ experience in field sales in medical device or healthcare services industry is a plus.
  • Business-to-business sales experience for a minimum of five years.
  • Articulate 360 authoring software expertise and learning reinforcement experience is a plus.
  • Strong computer skills, to include proficiencies in the entire Microsoft Suite Programs.
  • Superior communication, facilitation, training design and delivery, presentation and interpersonal skills.
  • Ability to develop, manage and coordinate multiple projects and deliver on aggressive timelines (project management skills).
  • Knowledge of CRM, business analytics, Showpad and sales insights; ability to build sales capability training.
  • Ability to work with multi-level stakeholders including sales leadership, field sales trainers, regulatory, marketing, clinicians, corporate training, clinical and other stakeholders.
  • Must adhere to Regulatory and Compliance Guidelines for training content.
  • Language: Speaking: Yes- English; Writing/Reading: Yes- English.
  • Travel Requirements: Yes – 20%.
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