Contrast Security

Director, Customer Training

Contrast Security

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $160,000 - $180,000 per year

Job Level

Lead

About the role

  • Design and develop world-class, customer-facing learning programs
  • Define the core curriculum strategy and establish an ongoing measurement framework for Contrast University
  • Strategically align learning initiatives with key business objectives and priorities
  • Contribute to the development and maintenance of technical training content, practical lab exercises, engaging presentations, and accompanying certification materials
  • Ensure all training materials are consistently up-to-date by seamlessly integrating product release updates
  • Collaborate cross-functionally to guarantee that training content is accurate, relevant, and highly effective for diverse audiences and business needs
  • Collect and analyze data to evaluate the effectiveness of learning programs
  • Champion continuous improvement, embracing new ideas to deliver increasingly impactful training experiences

Requirements

  • Minimum of 8 years of experience in the technology industry
  • 5+ years of solid experience in building and delivering technical training
  • Proven experience in designing and developing technical training content for a technical subject matter
  • Technical background in application security, software development, security operations, or DevOps is a significant advantage
  • Prior experience administering a Learning Management System (LMS) with a preference for Docebo
  • Experience in developing self-paced training content, preferably utilizing Articulate Rise/Storyline
Benefits
  • Offers Equity 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical trainingcurriculum strategydata analysiscontent developmentlab exercisespresentation skillsself-paced trainingapplication securitysoftware developmentDevOps
Soft skills
collaborationcontinuous improvementstrategic alignmentcommunicationadaptability
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