Contrast Security

Consultant

• Lead customer onboarding and implementation projects from kickoff to successful transition to support, ensuring fast time-to-value and strong adoption.
• Act as a trusted advisor to customers, providing best practices, technical guidance, and strategic recommendations tailored to their business objectives.
• Deliver hands-on configuration, integration, and customization services, including developing and implementing technical solutions to meet customer requirements.
• Facilitate technical workshops and provide training to empower customers and enable self-sufficiency.
• Collaborate closely with Sales, Sales Engineering, and Customer Success to understand customer needs, define project scopes, and ensure alignment of expectations.
• Provide regular updates on project progress to customers and internal stakeholders, identifying and mitigating risks as needed.
• Develop and maintain high-quality customer-facing documentation and deliverables.
• Identify and share opportunities for additional services, optimizations, or product enhancements based on customer interactions and feedback.
• Contribute to the continuous improvement of delivery methodologies, playbooks, and best practices within the PS team.
• Support internal knowledge sharing by mentoring colleagues and contributing to internal training initiatives.

Professional Services Consultant

Security Engineer

• Own and lead the Application Security product roadmap and strategy, ensuring alignment with overall business goals.
• Work closely with customers to understand their security requirements, technical environments, and operating models for scaling security programs.
• Lead the complete product lifecycle, from high-level strategy and market analysis to detailed user stories and product requirements.
• Act as a liaison between technical teams (engineering and design) and business stakeholders to ensure alignment on goals and timelines.
• Establish and track clear metrics to measure product success and customer adoption.
• Maintain a deep understanding of AppSec market trends and technologies to create a compelling and competitive product strategy.

Professional Services Consultant

Senior Product Manager – Application Security