Contrast Security

Account Manager

• Establish and strive to exceed partner sales targets by creating and implementing strategic plans.
• Lead partnerships by defining and communicating mutual value propositions, developing business plans with clear timelines, metrics, and activities to achieve objectives.
• Develop and manage the execution of sales strategies, plans, and programs to consistently surpass revenue targets.
• Cultivate, motivate, support, and empower key channel partner relationships to drive revenue.
• Collaborate effectively across sales, marketing, operations, and product management teams.
• Actively contribute to the channel leadership team in shaping and executing the partner growth strategy.
• Translate product features into tangible business value for channel partners by understanding their business models and assisting them in developing compelling value propositions for their customers.
• Implement tools, programs, and processes for effective channel management and sales growth, including onboarding, enablement, demand generation, and goal attainment initiatives.
• Demonstrate a strong drive to succeed and lead by positive example, while consistently maintaining a grateful attitude.
• Ensure a positive partner experience that fosters their success and benefits Contrast

Channel Account Manager

Content Writer

• Audit and overhaul existing content to meet the needs of a new product line.
• Collaborate with design teams to provide clear and concise UI copy.
• Develop and manage high-quality, reusable technical content within the Paligo CCMS.
• Verify all documentation and UX copy by testing functionality firsthand.
• Use design prototypes as a reference source to gather screenshots.
• Leverage AI tools for research, generating quick first drafts, and maintaining consistency.
• Act as an ambassador for documentation and build rapport with engineers and product managers.
• Maintain a steady hand in a fast-paced environment and navigate shifting requirements.

Documentation & UX Writer – Contract

Full-stack Engineer

• Design, build, and deploy production-grade AI/ML systems to solve complex security problems, from traditional vulnerability detection models to LLM-powered code analysis and remediation agents.
• Design and implement advanced prompt engineering strategies and build complex, multi-step agentic workflows to power our intelligent features.
• Build and optimize the data pipelines, training workflows, and serving infrastructure that form the backbone of our AI platform.
• Partner closely with engineering teams and security researchers to integrate AI/ML models into the Contrast platform and solve real-world customer problems.
• Contribute to our engineering culture by participating in code reviews, mentoring team members, and staying current with the latest research in AI and cybersecurity.

Software Engineer – AI Development

Technical Account Manager

• Serve as the primary technical point of contact for assigned customer accounts
• Manage and coordinate customer technical engagements from onboarding through steady-state operations
• Partner with customers to understand technical requirements, environments, and success criteria
• Coordinate internal resources across Engineering, Support, Product, and Sales as needed
• Track and manage technical deliverables, milestones, and dependencies
• Facilitate technical discussions, working sessions, and status updates with customers
• Identify technical risks and issues, and drive resolution in a timely manner
• Ensure customer environments are configured according to best practices
• Support deployment, integration, and optimization of the Contrast platform
• Document customer technical details, decisions, and outcomes
• Act as a technical escalation point and advocate for customer needs internally
• Ensure a high level of customer satisfaction through consistent communication and execution