ContinuityGS

Learning and Development

• Design, develop, implement, and maintain comprehensive training programs supporting the CGS mission
• Develop and update course curricula, lesson plans, instructional materials, and training resources
• Continuously evaluate and revise training content to meet contractual requirements, operational needs, and industry best practices
• Deliver engaging instructor-led training in both virtual and in-person environments
• Maintain accurate training records and documentation in accordance with company and contractual requirements
• Prepare for and support internal and external audits of training records and program compliance
• Serve as a subject matter expert and provide training guidance to leadership and operational staff
• Develop and maintain collaborative relationships with internal and external stakeholders
• Evaluate training effectiveness and recommend improvements based on operational feedback and performance metrics
• Travel, including occasional short-notice travel, may be required to deliver or support training
• Perform other duties as assigned

Training Manager

Security Engineer

• Provide leadership and oversight for field operations
• Ensure personnel safety, operational effectiveness, and compliance with contractual requirements
• Foster a positive, professional, and mission-focused work environment
• Oversee daily field operations to ensure work is completed accurately, efficiently, and in accordance with contractual requirements
• Monitor field workflow to ensure timely and accurate documentation and reporting
• Resolve operational issues that arise during daily field activities
• Conduct field audits and quality assurance reviews to verify compliance, completeness, and accuracy
• Maintain program reference materials, operational documentation, policies, procedures, and project files
• Provide guidance to field staff regarding operational procedures, safety protocols, and contractual requirements
• Oversee field activities involving address verification, interviews with family members and sponsors, case management support, and wellness checks
• Ensure timely identification, documentation, and reporting of sensitive situations, including suspected trafficking, abandonment, neglect, or other safety concerns
• Coordinate with leadership to support operational readiness, risk mitigation, and continuous improvement
• Perform other duties as assigned
• Requires regular field oversight. Travel may be required to support operational needs.

Field Safety/Security Manager

Administrative Assistant

• Reviewing and processing a variety of accounting and financial transactions, including obligations, accrued expenditures, disbursements, appropriations, reimbursable orders, expenditure vouchers, and rejected transactions
• Assisting with billing, invoicing, reconciliation, and financial record maintenance
• Supporting the preparation of financial reports and providing recommendations to the Senior Financial Manager
• Collecting, analyzing, and validating budget and financial data to assist in monitoring program resources
• Maintaining accurate financial documentation and supporting compliance with contractual and company requirements
• Assisting with administrative tasks and other program support activities as needed
• Performing other duties as assigned
• This position is primarily remote. Occasional travel and work outside normal business hours may be required to support operational needs.

Administrative, Billing Specialist

Data Entry

• Assisting case workers with field interviews and investigations
• Gathering and documenting case-related information
• Supporting collateral contacts and coordination with field case managers and internal staff
• Performing high-volume data entry and maintaining case management databases
• Conducting database and internet research
• Reviewing inactive case files for status updates
• Assisting with quality assurance audits
• Providing general administrative and clerical support
• Performing other duties as assigned

Data Input Specialist

Manager

• Preparing reports and maintaining records of work accomplishments, quality metrics, and administrative activities
• Coordinating the preparation, presentation, and communication of work-related information to leadership
• Developing, implementing, and maintaining quality assurance and quality control programs
• Monitoring transaction processing and customer service standards throughout the business lifecycle
• Conducting financial analyses, operational evaluations, and quality assessments
• Planning and performing internal audits to ensure compliance with contractual and operational requirements
• Serving as the primary point of contact for external inspections, audits, and compliance reviews
• Identifying process improvement opportunities and recommending corrective actions
• Collaborating with program leadership to maintain operational excellence and continuous improvement
• Performing other duties as assigned
• This position is primarily remote. Travel may be required, including occasional short-notice travel, to support operational and contractual requirements.

Training Manager

Field Safety/Security Manager

Administrative, Billing Specialist

Data Input Specialist

Quality Control Manager