Continental

Field Operations Supervisor

Continental

full-time

Posted on:

Origin:  • 🇺🇸 United States • Ohio

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Salary

💰 $58,000 - $60,000 per year

Job Level

Mid-LevelSenior

About the role

  • The Field Operations Supervisor is responsible for overseeing daily route operations, and ensuring efficient daily coverage for market servicing. This role requires strong communication and problem-solving skills to address operational challenges, support Drivers and Merchandisers, and maintain compliance with standard operating procedures (SOPs).
  • Monitor warehouse areas for left-behind products and notify drivers/RBMs.
  • Manage jumper schedules, coverage assignments, and service rotations.
  • Coordinate with RBMs on call-offs, route adjustments, and operational needs.
  • Track and communicate real-time issues to relevant teams.
  • Conduct market visits to ensure SOP compliance and gather client feedback.
  • Oversee market refreshes, inventory alignment, and equipment checks.
  • Train and support new merchandisers and RBMs on best practices.
  • Lead market tours for employees from other divisions.
  • Prepare and distribute weekly route, service, and Saturday schedules.
  • Maintain training materials and route documentation.
  • Provide updates on procedural changes to merchandisers.

Requirements

  • Experience in route operations, logistics, or field supervision preferred; Strong organizational and problem-solving skills; Excellent communication and leadership abilities; Ability to work in a fast-paced environment and manage multiple priorities; Proficiency in scheduling and operational planning; Willingness to travel for market visits and team support; Willingness to get a Chauffeurs license (if applicable); Ability to acquire a DOT physical.