Continental Finance Company

Paralegal

• Conduct investigations related to consumer claims and prepare detailed case summaries/litigation reports
• Identify and obtain all relevant records required for litigation matters and coordinate with internal teams
• Communicate with claimants, opposing counsel, and third parties regarding claims and litigation matters
• Confirm settlement terms and coordinate settlement paperwork
• Maintain litigation tracking logs and case management records
• Prepare litigation status reports and updates for Legal Department leadership
• Review, process, and assist in responding to subpoenas, civil investigative demands, and other legal requests
• Coordinate document collection and prepare responses in collaboration with the Legal Department

Analyst

• Execute end-to-end direct mail and ITA campaigns, including selection of prospective customers, list processing, and file delivery.
• Perform credit risk analysis to support targeting, offer strategy, and campaign decisioning.
• Monitor campaign performance, including response, approval, and early credit indicators.
• Identify, analyze, and report production trends to management.
• Partner with Marketing, Operations, IT to ensure accurate and timely campaign execution.
• Leverage credit bureau data, models, and new data sources to enhance targeting and credit risk strategies.
• Support test-and-learn initiatives and deliver actionable insights to optimize campaign performance.
• Maintain documentation and ensure data accuracy, controls, and compliance with internal policies.

Credit Risk Analyst

Operations

• Analyze performance and production data to assist in determining the organization’s present and estimate its future operations performance
• Perform various data analytics in SQL, Excel, and/or Power BI
• Compile and analyze productivity and performance data for all CFC department’s and Vendors
• Assist in the creation and on-going maintenance of all departmental reporting policies and procedures
• Exercise discretion and independent judgement in analyst responsibilities
• Analyze, document and make recommendations to existing or new business processes
• Participate in short and long-term projects and new initiatives
• Participate in process redesign, testing, and measurement projects
• Build and manage financial/analytical reporting models
• Perform monthly self-audits of Vendors
• Identify and report to management production trends accordingly
• Perform other duties as assigned.

Operations Analyst

Financial Planning and Analysis

• Build financial models using historical data and providing forecasts based on various industry-related operating metrics.
• Development and analysis of key financial and non-financial risks and recommending actions for mitigation.
• Communicate data driven insights through analysis, reporting and data visualization.
• Preparing financial analysis, management reporting and monitoring trends in economics and forecasting assumptions.
• Working in a collaborative environment, assisting with research and financial analysis on potential acquisition opportunities.
• Perform other duties as assigned.

Senior Financial Modeling Analyst

IT Support

• Perform IT Help Desk duties serving as the first point of contact for end-users seeking technical assistance over the phone, email, or chat, and following up with status updates as needed
• Perform technical troubleshooting through diagnostic techniques and pertinent questions to determine the best solutions based on the issue
• Maintain documentation (Runbooks, How To, SOPs, etc) and seek opportunities within the department to improve operational awareness and efficiencies
• Drive adoption and proficiency of changes within the organization in accordance ITIL Framework
• Develop project strategies and plans, including stakeholder assessment, communications to ensure the timely execution of the Tech Operations teams’ objectives
• Ability to perform regular and routine maintenance activities in accordance with Compliance and Regulatory guidelines
• Develop short and long-term goals, KPIs, objectives, develop and execute against operational plan
• Lead/facilitate meetings with clients to ensure an understanding of the current company culture and goals
• Perform additional duties as assigned.

IT Support Specialist

Full-stack Engineer

• Design, develop, and maintain scalable web applications using .NET Core and C#
• Build modern, responsive front-end applications using React and JavaScript
• Develop and consume RESTful APIs and microservices architectures
• Design and implement cloud-native solutions in AWS, including Lambda, S3, Dynamo
• Develop database queries utilizing Microsoft SQL Server and/or PostgreSQL
• Participate in architecture discussions and contribute to system design decisions
• Implement secure coding practices aligned with financial services industry standards
• Collaborate with product, business, and cross-functional technical teams
• Write clean, maintainable, and testable code following best practices
• Troubleshoot production issues and provide technical leadership when needed

Mid/Senior Software Developer

• Perform IT Help Desk duties serving as the first point of contact for end-users seeking technical assistance over the phone, email, or chat, and following up with status updates as needed
• Perform technical troubleshooting through diagnostic techniques and pertinent questions to determine the best solutions based on the issue
• Maintain documentation (Runbooks, How To, SOPs, etc) and seek opportunities within the department to improve operational awareness and efficiencies
• Drive adoption and proficiency of changes within the organization in accordance ITIL Framework
• Develop project strategies and plans, including stakeholder assessment, communications to ensure the timely execution of the Tech Operations teams’ objectives
• Ability to perform regular and routine maintenance activities in accordance with Compliance and Regulatory guidelines
• Lead/facilitate meetings with clients to ensure an understanding of the current company culture and goals
• Perform additional duties as assigned

Compliance

• Lead the development, review, and revision of organizational policies, procedures, and guidelines
• Ensure policies are aligned with current laws, regulations, and industry best practices
• Collaborate with cross-functional teams (e.g., legal, compliance, risk, and operations) to draft and update policies
• Monitor changes in relevant regulations and laws to ensure policies remain compliant
• Implement new regulatory requirements into existing policies and procedures
• Advise management on policy implications related to regulatory changes
• Support the effective implementation of policies across the organization
• Develop curriculum and deliver training materials or programs to ensure employees understand new or updated policies
• Ensure policies are consistently applied across all departments and functions
• Work closely with senior management, department heads, and external stakeholders (regulators, industry groups) to gather input and feedback on policy development
• Provide expertise and guidance on policy-related matters to senior leadership and staff
• Monitor the implementation and adherence to policies within the organization
• Collaborate with internal audit, risk, and compliance teams to identify gaps or areas of non-compliance
• Recommend corrective actions when policies are not being followed or when gaps are identified
• Maintain accurate records of policy documents, revisions, and approvals
• Prepare reports for senior management or the board of directors regarding the status of policy implementation and compliance
• Conduct periodic reviews of existing policies to ensure their continued relevance and effectiveness
• Drive initiatives to improve organizational policies, ensuring that they meet both legal requirements and business objectives
• Review and approve marketing materials and evaluate customer-facing correspondence to ensure alignment with federal and state regulatory requirements
• Provide clear, actionable compliance guidance and feedback to business stakeholders
• Collaborate with Legal team to interpret new or changing regulations and translate them into practical communication standards

Compliance Manager

Backend Engineer

• Design, develop, and maintain scalable web applications using .NET Core and C#
• Build modern, responsive front-end applications using React and JavaScript
• Develop and integrate RESTful APIs and microservices
• Architect and implement cloud-native solutions in AWS (Lambda, S3, DynamoDB, etc.)
• Write and optimize database queries using SQL Server and/or PostgreSQL
• Contribute to system architecture and technical design decisions
• Apply secure coding practices aligned with financial services standards
• Collaborate cross-functionally with product, business, and engineering teams
• Troubleshoot production issues and provide technical guidance when needed
• Write clean, maintainable, and testable code following best practices

Mid/Senior Software Engineer – .NET Core, React, AWS

Data Scientist

• Develop and design best in class models.
• Develop and design best in class market intelligence applications that support decision making.
• Collaboration with Risk Management to resolve outstanding issues and support documentation quickly and efficiently as required.
• Test new statistical tools and packages.

Infrastructure Engineer

• Focus on the technology side of change, including system processes and technologies
• Maintain documentation (Runbooks, How To, SOPs, etc)
• Develop project strategies and plans, including stakeholder assessment
• Lead/facilitate meetings with clients to ensure an understanding of the current company culture and goals
• Perform additional duties as assigned

Cloud Infrastructure Engineer

Security Engineer

• Own the technical execution of the cybersecurity program
• Provide leadership to a team of cybersecurity engineers, including performance coaching, workload prioritization, and professional development
• Design and operate security controls across AWS environments
• Implement and maintain IAM, encryption, secrets management, and network security
• Define and enforce secure API and application security standards
• Integrate security tooling into CI/CD pipelines (SAST, DAST, dependency scanning)
• Perform threat modeling, vulnerability assessments, and remediation
• Monitor security events and lead technical incident response
• Support SOC 2, PCI DSS, and related audit and compliance activities
• Conduct security reviews of vendors, partners, and third-party integrations
• Act as a security subject-matter expert and advisor to engineering teams

Lead Cyber Security Engineer

• Responsible for execution of project tasks outlined by the mentor
• Directly assist the Vendor Relations Manager in reviewing, documenting, and enhancing contact center performance management procedures
• Support the development of a comprehensive catalog of contact center performance management procedures
• Observe and document real-life execution of vendor performance processes, including communication with and management of vendor personnel
• Assist in analyzing vendor and contact center performance data to ensure procedures are accurate and effective
• Support continuous improvement efforts by identifying gaps, inconsistencies, or opportunities within existing procedures
• Utilize Power BI to review and support performance reporting and documentation efforts
• Collaborate with internal stakeholders to ensure procedures align with operational and performance goals
• Assist in documenting findings, recommendations, and finalized performance management procedures

Paralegal

Credit Risk Analyst

Operations Analyst

Senior Financial Modeling Analyst

IT Support Specialist

Mid/Senior Software Developer

IT Support Specialist

Compliance Manager

Mid/Senior Software Engineer – .NET Core, React, AWS

Data Scientist

Cloud Infrastructure Engineer

Lead Cyber Security Engineer

Operations Intern