Sales Representative, French Speaker — Google Ads
Teleperformance
Ecommerce Sales Specialist
Connection
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $52,000 - $65,500 per year
Job Level
Mid-LevelSenior
About the role
- Acts as a primary Sales resource, providing assistance as needed for Account Managers and customers regarding Sales Operations via all web and ECommerce platforms including, but not limited to; SWA, IPA/B2B, CCM, EDI, eProcurement.
- Conducts requirements analysis with clients on their business needs in order to provide an ECommerce or web procurement solution.
- Handles walkthroughs and troubleshoots issues with web and ECommerce platforms, as needed.
- Discovers opportunities within accounts and aligns web and ECommerce based solutions with the customer’s purchasing processes and workflows.
- Continually works to build awareness and knowledge base of web and ECommerce solutions within the Connection organization (primarily sales) that can be provided for customers.
- Creates, subsidizes, and implements training programs for new Account Managers, as well as tenured Account Managers.
- Coordinates with other internal departments regarding company-wide initiatives that impact Web users.
- Develops and utilizes reporting to meet and exceed sales goals.
- Facilitates web and ECommerce based opportunities such as EDI and eProcurement, presale and ongoing management of existing opportunities.
- Reviews and updates processes and resources as needed for Account Managers, customers, Training, ECommerce Sales team members and others as necessary.
- Performs all other duties or special projects as assigned.
Requirements
- Intermediate Microsoft Excel skills
- Basic virtual meeting software knowledge
- Basic Adobe Acrobat knowledge
- Strong critical thinking and problem-solving skills to gauge customer needs and develop best ECommerce solution
- Strong ability to internalize system logic/processes, and leverage knowledge to create solutions for customers.
- Strong ability to present and solution sell to customers based on process and procurement workflows.
- Understanding of common purchasing processes and workflows
- Excellent time management and organization skills with ability to accurately gauge timelines and meet deadlines.
- Adaptable with ability to switch tasks based on shifting priorities.
- Articulate with ability to express oneself clearly and professionally in written and oral communication with ability to communicate/train/set clear expectations for Account Managers and customers.
- Excellent written communication skills with ability to compose professional business communications via email, letter, and proposals
- Excellent listening skills with ability to receive information completely and understand what is being said
- Ability to develop original solutions to problems
- Ability to work with cross-functional teams.
