Staples Promotional Products

Product Manager, Omni Services

Staples Promotional Products

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Job Level

Mid-LevelSenior

About the role

  • Staples is business to business. You’re what binds us together.
  • Our eCommerce team delivers customer-centric site experiences across mobile, desktop, and app platforms to position Staples as a digital selling platform of choice.
  • The product manager plays a critical role in shaping the future of our eCommerce platforms, leveraging customer insights, analytics, and market trends to define and prioritize product backlogs.
  • Collaborate with leadership to define the product vision and align it with the overarching business and digital strategy.
  • Own the product backlog, managing and prioritizing user stories, bugs, and tasks based on strategic goals, customer value, and team capacity.
  • Serve as the key point of contact between the development team and stakeholders.
  • Craft detailed user stories and acceptance criteria to guide the development process.
  • Champion continuous improvement, encouraging experimentation to solve customer problems.

Requirements

  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Excellent communication and interpersonal skills, capable of working effectively with technical and non-technical teams
  • Agile and adaptable, with a proactive approach to addressing challenges and seizing opportunities
  • Leadership and mentorship capabilities, with a passion for fostering team growth and development
  • Bachelor's degree in Business, Technology, or a related field, or equivalent work experience
  • 5+ years of related experience in product management, with a focus on eCommerce or digital products
  • Manage the end-to-end lifecycle of digital products from conception through development, launch, and iteration
  • Comprehensive understanding and practical application of Agile methodologies, tools, and systems
  • Preferred: Master's degree
  • Preferred: Professional certifications in Agile methodologies (CSM, SAFe, PMI-ACP) or product management (AIPMM)
  • Preferred: Experience in B2B, supply chain, or office supplies industry