As an IAM Engineer, deliver secure, high-performing, and scalable technical integrations to enhance client and partner experience.
Own implementation and ongoing support of B2B integrations enabling financial institutions to connect, transact, and innovate.
Design and implement integration solutions that meet partner and client needs, aligning with industry best practices and IntraFi’s architectural standards.
Work proactively with partner IT teams to understand goals, troubleshoot issues, and implement secure connections using protocols such as SFTP, HTTPS, and REST APIs.
Design, deploy, and maintain Single Sign-On capabilities using Ping Identity.
Collaborate across departments to evolve and refine integration tools, documentation, and workflows.
Advocate for integration features and contribute to technical strategy and product roadmaps.
Participate in an on-call rotation and lead the resolution of high-severity technical incidents.
Translate complex technical topics into clear language for technical and non-technical audiences and communicate with partners and colleagues.
Make real-time decisions balancing urgency against performance, security, and user impact.
Requirements
Experience with, or enthusiasm for learning, artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
Intermediate-level experience with platform architecture, REST APIs, encryption and key management.
Working knowledge of IAM protocols (SAML, OAuth, OIDC), networking protocols, and common SSO and FTP solutions.
Proven ability to troubleshoot across multiple connected platforms and guide projects to completion with minimal oversight.
An analytical mindset for synthesizing complex data and designing targeted solutions.
Strong oral and written communication skills to effectively collaborate with internal teams and external IT departments.
Ability to document solutions clearly and train peers as needed.
Customer-first orientation with a commitment to security and service.
Comfortable navigating ambiguity and juggling multiple high-impact priorities simultaneously.
Bachelor's degree (Computer Science or related field preferred)
2–5 years of experience in integration engineering, technical support, or a related role