Customer Service Specialist, German Speaker
Talangeo
Technical Sales Associate – Bilingual
Concentrix
full-time
Posted on:
Location Type: Hybrid
Location: San Jose • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Generate new business and ensure growth of existing accounts for assigned client/territory
- Attend customer meetings, conduct sales presentations, and deliver product/service demonstrations
- Provide responses to product/service and industry questions
- Prepare low to moderately complex technical proposals and presentations to support sales teams
- Demonstrate proficient solution selling abilities
- Identify and analyze low to moderate customer/client needs and develop strategies to meet needs and propose solutions
- Advise customers and sales teams on technical aspects of products and services
- Be a customer advocate for pre- and post-sales activities
- Manage external competitive pressures and handle objections to help retain customers
- Work with multiple partners, building effective relationships with decision-makers at all levels
Requirements
- 1.5+ year of experience in sales or related fields
- Fluent in English (C1)
- Spanish (Required)
- Ability to extract hidden or unrealized requirements and gain consensus
- Ability to focus ambiguous customer needs into specific, deliverable requirements
- Experience establishing communication and engagement with prospects and communicating with higher level technical staff
- Experience identifying problems and implementing solutions
- Experience with customer experience and sales
- A passion to learn and optimize new technology and data
- Make decisions under conditions of uncertainty or limited data
- Highschool Diploma
Benefits
- Access to excellent training opportunities to grow
- Attractive benefit package including medical insurance and more
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salestechnical proposalssolution sellingcustomer experienceproblem identificationsolution implementationdata optimization
Soft skills
communicationrelationship buildingcustomer advocacydecision makingconsensus buildingadaptability
Certifications
Highschool Diploma
