Customer Service Representative, German Market
CBREX
Customer Service Specialist, German Speaker
Talangeo
full-time
Posted on:
Origin: • 🇵🇱 Poland
Visit company websiteJob Level
Junior
About the role
- Consistent communication with customers via telephone and email on a daily basis
- Providing travel consultation using the system
- Supporting travelers in navigating unforeseen travel challenges
- Handling post-sales customer inquiries, including cancellations and complaints
- Implementing enhancements to streamline processes
- Collaborating with teams across various locations and industries to deliver excellent service
Requirements
- Proficient in customer service with hands-on experience (min 1 year)
- Advanced proficiency in German (C1 level)
- Proficiency in English (B2 level)
- Strong problem-solving and communication skills
- Ability to deliver exceptional customer service
