CompuWorks Ltd.

Project Manager

• Manage Client communications
• Review project scopes and financial setup
• Set timelines & expectations
• Schedule project resources to complete project work
• Monitor project milestones and progress
• Submit/execute change orders as needed
• Consult with in-house subject matter experts
• Ensure project resourcing enters time into correct tickets/phases
• Review project documentation for completeness
• Have final say on project completion

Senior Project Manager

• Manage multiple infrastructure projects simultaneously, ensuring all milestones are achieved and deadlines are met.
• Coordinate with internal engineering and support teams to ensure timely provisioning, deployment, and configuration of IT infrastructure components.
• Collaborate with cross-functional teams, including sales, operations, and equipment prep and shipping, to deliver outstanding service and solutions to clients.
• Act as the primary point of contact for clients throughout the project lifecycle, promptly addressing concerns and providing updates.
• Track and report on key performance metrics related to infrastructure project delivery, identifying trends and opportunities for improvement.
• Conduct regular project status meetings with clients to ensure requirements are being met and expectations are exceeded.
• Oversee the transition, migration, or decommissioning of IT infrastructure, coordinating with internal teams for seamless execution.
• Ensure compliance with regulatory requirements and company policies regarding data security, privacy, and infrastructure management.
• Work closely with clients to understand business needs and translate them into detailed infrastructure project plans and objectives.
• Serve as a liaison between clients and internal technical teams, facilitating communication and ensuring alignment on project goals.
• Develop and maintain comprehensive project plans, schedules, and budgets, ensuring adherence to timelines and resource constraints.
• Monitor project progress, proactively identify and mitigate risks, and implement corrective actions as needed.
• Escalate critical project risks or issues to senior management when appropriate.
• Communicate project status, challenges, and resolutions to clients and internal stakeholders through reports, meetings, and presentations.
• Conduct post-project reviews to evaluate project outcomes, capture lessons learned, and drive process improvements for future initiatives.

Cloud Engineer

• Assess Complex environment Quickly to determine issues or potential issues
• Excellent attention to detail whilst staying focused on the big picture (a successful project)
• Effectively and professionally communicate with all levels of an organization
• Motivated to work efficiently and resolve issues as they arise
• A desire to improve skillset by earning industry certifications (We pay)
• Good communicator (from interdepartmental to client C level to end user)
• Top Notch troubleshooting skills
• Great Documentation
• Takes ownership of projects to completion
• Ability to manage multiple priorities and follow through on projects to completion

Senior Cloud Engineer

Engineer

• Participate in the Implementation of our client onboarding program
• Documentation
• Network
• Hardware
• Credentials
• Applications
• SaaS Platforms (Azure, 365)
• Assessing Client Environment
• Old Hardware
• Security Risks
• Areas of improvement
• Deploying Tools
• Monitoring
• Security Services
• Self-service
• Exceptional communications with all parties
• Clients
• Project Manager
• Sales
• Client Services

Provisioning Engineer

• Manage Client communications
• Review project scopes
• Set timelines & expectations
• Schedule project resources to complete project work
• Monitor project milestones and progress
• Own communication between internal and external stakeholders
• Submit/execute change orders as needed
• Consult with in-house subject matter experts
• Ensure that project resources are entering time into correct tickets/phases
• Review project documentation for completeness
• Have final say on project completion

Senior Project Manager

Project Manager

Senior Cloud Engineer

Provisioning Engineer

Provisioning Project Manager