Collections Specialist

CompuWorks Ltd.

Collections Specialist managing accounts receivable for Sourcepass, an IT partner. Engaging with clients on billing inquiries and improving cash flow metrics through effective collections.

Posted 6/8/2026contractRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $20,000 - $22,500 per yearWebsite

About the role

Key responsibilities & impact

Maintain ownership of the AR Aging with respect to your assigned accounts
Responsible for inbound and daily outbound collection calls and communications with clients
Serve as a primary point of contact for clients regarding billing questions, account status, and payment-related inquiries
Build and maintain professional, collaborative relationships with clients to encourage open communication and timely resolution of account matters
Responsible meeting established performance metrics related to client outreach activity, including call and communication volume
Drive measurable improvement in AR aging and past due balances through effective collections and issue resolution efforts
Collaborate cross functionally to resolve customer disputes
Assist with payment reconciliation and follow up on unapplied cash, discrepancies and bounced/failed payments
Assist clients in navigating our customer billing portal, including guiding them through payment processing, autopay setup, and resolving related questions or issues
Identify root causes and make recommendations for continuous improvement of AR and collections processes
Negotiate payment plans, when necessary
Prioritize proactive communications with customers to minimize losses associated with bad debt
Demonstrate strong customer service skills when handling customer complaints and supporting issue resolution
Notify management of any financial risk identified
Make recommendations to put customers on credit hold
Make recommendations for bad debt write offs
Assist with cash flow forecasting
Maintain knowledge of applicable laws, regulations, and compliance standards
Meet deadlines communicated by management
Maintain accurate and detailed account notes and collection activity logs
Maintenance of records for auditing purposes
Assist with yearly audits
Additional projects and reporting, as needed.

Requirements

What you’ll need

Bachelor's Degree preferred
5+ years with cash apps and collections experience required
Microsoft Office application experience required
Intermediate to Proficient Excel skills required
NetSuite experience a plus
ConnectWise Manage experience a plus
Stripe experience a plus
Strong verbal and written communication skills and interpersonal skills required
Demonstrated ability to prioritize work and manage multiple projects concurrently
Attention to detail
Maintain strict confidentiality of sensitive client and company information.
Ability to work independently.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account CompuWorks Ltd. Website LinkedIn All Job Openings 11 - 50 employees ☁️ SaaS 🔒 Cybersecurity SaaS
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IT Services CompuWorks is a leading provider of information technology services, known for delivering exceptional IT and security experiences that customers love. With a commitment to employee success and a strong work culture, CompuWorks invests in its workforce to empower innovative minds and encourage professional growth. The company offers a range of comprehensive IT solutions, leveraging over 30 years of expertise to maximize efficiency and anticipate future challenges for their clients. CompuWorks is characterized by its customer-centric approach and robust support for remote work, making it a dynamic workplace capable of adapting to an ever-evolving tech landscape. Collections Specialist Job not on LinkedIn 🔥 49 minutes ago 🇵🇭 Philippines – Remote 💵 $20k - $22.5k / year ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 📞 Collections Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Maintain ownership of the AR Aging with respect to your assigned accounts
Responsible for inbound and daily outbound collection calls and communications with clients
Serve as a primary point of contact for clients regarding billing questions, account status, and payment-related inquiries
Build and maintain professional, collaborative relationships with clients to encourage open communication and timely resolution of account matters
Responsible meeting established performance metrics related to client outreach activity, including call and communication volume
Drive measurable improvement in AR aging and past due balances through effective collections and issue resolution efforts
Collaborate cross functionally to resolve customer disputes
Assist with payment reconciliation and follow up on unapplied cash, discrepancies and bounced/failed payments
Assist clients in navigating our customer billing portal, including guiding them through payment processing, autopay setup, and resolving related questions or issues
Identify root causes and make recommendations for continuous improvement of AR and collections processes
Negotiate payment plans, when necessary
Prioritize proactive communications with customers to minimize losses associated with bad debt
Demonstrate strong customer service skills when handling customer complaints and supporting issue resolution
Notify management of any financial risk identified
Make recommendations to put customers on credit hold
Make recommendations for bad debt write offs
Assist with cash flow forecasting
Maintain knowledge of applicable laws, regulations, and compliance standards
Meet deadlines communicated by management
Maintain accurate and detailed account notes and collection activity logs
Maintenance of records for auditing purposes
Assist with yearly audits
Additional projects and reporting, as needed. 🎯 Requirements
Bachelor's Degree preferred
5+ years with cash apps and collections experience required
Microsoft Office application experience required
Intermediate to Proficient Excel skills required
NetSuite experience a plus
ConnectWise Manage experience a plus
Stripe experience a plus
Strong verbal and written communication skills and interpersonal skills required
Demonstrated ability to prioritize work and manage multiple projects concurrently
Attention to detail
Maintain strict confidentiality of sensitive client and company information.
Ability to work independently. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Collections & Cash Flow VA, AR Focus 🕒 April 30 Scale Virtually VA 51 - 200 🤝 B2B 👥 HR Tech ⚡ Productivity Website LinkedIn All Job Openings Collections VA ensuring timely cash flow and proactive payment follow-ups. Engaging clients for overdue payments in a fully remote contractor role. 🇵🇭 Philippines – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 📞 Collections Collections Specialist 🕒 March 4 Xometry 1001 - 5000 Website LinkedIn All Job Openings Collections Specialist managing accounts receivable for Xometry's finance team. Ensuring timely collection of invoices and maintaining customer relationships. 🇵🇭 Philippines – Remote 💰 $75M Series E on 2020-09 ⏳ Contract/Temporary 🟢 Junior 🟡 Mid-level 📞 Collections 🚫👨‍🎓 No degree required NDIS Admin, Debt Collector 🕒 February 6 Hunt St 1 - 10 🎯 Recruiter 👥 HR Tech 🤝 B2B Website LinkedIn All Job Openings Admin & Debt Collection Officer managing NDIS-related tasks for an Australian company with flexible hours. Supporting client records, billing, and communications while working remotely from the Philippines. 🇵🇭 Philippines – Remote 💵 $2k - $4k / month ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 📞 Collections View More Collections Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cash applicationscollectionspayment reconciliationissue resolutionroot cause analysiscash flow forecastingauditingdata entryperformance metricsnegotiation

Soft Skills

customer servicecommunicationinterpersonal skillsattention to detailtime managementconfidentialityindependencecollaborationproblem-solvingprioritization

Certifications

Bachelor's Degree