Computacenter

SAP Specialist

Computacenter

full-time

Posted on:

Location Type: Hybrid

Location: California • New York • United States

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Tech Stack

ERP

About the role

  • Identify and propose solutions to improve performance and satisfaction within SAP and GTS Operations.
  • Support complex issues related to purchasing processes, tools, and systems to ensure smooth day-to-day operations.
  • Provide support in key Inside Sales functions, including complex order placement and management through configuration, delivery requests to invoicing, while utilizing internal systems and tools.
  • Provide day-to-day training and serve as a source of knowledge and guidance to the Inside Sales team from end-to-end quote to invoice cleared.
  • Assist, encourage, and enable the sales teams to evaluate their requirements and determine solutions that meet the defined objectives.
  • Communicate and collaborate closely with Inside Sales teams and cross-stream business areas to drive improvements in performance.
  • Maintain proactive knowledge and understanding of Computacenter’s best practices and processes within the Sales and Inside Sales organizations.
  • Work on assignments and business improvement projects that are complex in nature.
  • Utilize focused judgment and positive initiative to resolve problems and make recommendations.
  • Maintain an "own to resolution" attitude with open communication channels and promote intuitive ways to transfer knowledge across the team.
  • Create and update SAP documentation for the Inside Sales team, including maintaining, creating, and updating written and visual SAP process and training documentation.
  • Communicate, document, and demonstrate new processes and business change request releases.
  • Attend, participate, and communicate to peers the outcomes and actions from discovery sessions, meetings, and conferences.
  • Ensure business processes are aligned to equally ensure customer satisfaction is achieved.
  • Perform testing on tool enhancements and processes.
  • Understand and address business changes, improvements, and enhancements, particularly concerning purchasing processes, tools, and systems within GTS through change programs.
  • Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Embrace and support Computacenter’s mission and core values.
  • Identify process improvements and advise on EDI integration.
  • Evaluate and interpret internal as well as external customer or manufacturer inquiries regarding changes on feasibility, potential for improvement, and effort.
  • Plan, coordinate, and implement necessary steps for the realization of change projects.
  • Plan and execute test scenarios.
  • Support daily business with complex inquiries about purchasing processes, tools, and systems within GTS Operations.
  • Ensure representation and support of other team members.
  • Ensure know-how transfer within the team.
  • Facilitate team-internal communication and coordination.
  • Continuously develop product knowledge and CC internal End-to-End processes.

Requirements

  • Legally eligible to work in the United States
  • Bachelor’s degree in Business, Information Technology or related field, or equivalent experience
  • Requires 2-5 years of experience building queries in SAP
  • Extensive SAP Experience In: Material Master, Purchasing of SD module (sales and distribution), API integration (cXML, EDI) , SRM (Supplier Relationship Management)
  • SAP or ERP implementation experience, either as a consultant or as a user, would be beneficial
  • Ariba capabilities on the supply side
  • Strong knowledge and experience of SAP, Salesforce CRM, MS Office and MS Teams
  • Purchasing SME
  • Excellent attention to detail
  • Strategic thinking and tactical execution skills
  • Good knowledge of the IT industry and an understanding of IT technologies and products
  • Excellent written and verbal communication skills
  • Comfortable communicating with colleagues in different countries where English is not the first spoken language
  • Good self-organization and time management skills
  • Ability to prioritize and handle multiple requests simultaneously
  • Can build trust, be assertive when required and shows initiative and enthusiasm
  • Resilience, and able to deal with stressful situations
  • Business and financial acumen with strong analytical skills
  • Demonstrate an understanding of product supply chains
  • Commercially astute
  • Team-oriented working and thinking
  • Willingness to travel.
Benefits
  • Competitive compensation plans
  • Long-term career opportunities
  • Attractive mix of benefit plans to contribute to good health
  • Financial security and peace of mind
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAPGTS OperationsMaterial MasterPurchasingAPI integrationcXMLEDISRMAribaSalesforce CRM
Soft Skills
attention to detailstrategic thinkingtactical executionwritten communicationverbal communicationself-organizationtime managementtrust buildingassertivenessresilience