Senior Operations Coordinator
Computacenter
full-time
Posted on:
Location Type: Hybrid
Location: California • New York • United States
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Job Level
About the role
- Operationally manage employees and teams at a work package level
- Act as the first point of contact for technical content
- Manage customer complaints and risks in service delivery
- Support teams in case of technical problems
- Ensure adherence to contract and process specifications
- Conduct operational change management and identify changes
Requirements
- At least 2 years of professional experience
- Operational and management experience and knowledge
- ITIL Foundation Certification
- Adequate ability to lead a support team
- Ability to perform well under high pressure
- Professional appearance
- Good decision-making and problem-solving skills
- Good communication skills
Benefits
- Competitive compensation plans
- Long-term career opportunities
- Attractive mix of benefit plans for good health, financial security, and peace of mind
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipdecision-makingproblem-solvingcommunicationability to perform under pressure
Certifications
ITIL Foundation Certification