Computacenter

IT Field Engineering Lead – Data Center, Workplace

Computacenter

full-time

Posted on:

Location Type: Hybrid

Location: California • New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $125,000 - $140,000 per year

Job Level

Senior

About the role

  • Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Oversee the day-to-day execution of enterprise infrastructure and workplace deployments.
  • Ensure project scope, timelines, budgets, and quality standards are met consistently across assigned initiatives.
  • Act as the primary escalation point for technical or operational issues at the project level.
  • Lead technical planning and field execution for: Structured cabling (copper and fiber), High-density wireless (Cisco, Meraki, Aruba), Workplace endpoint hardware (desktops, laptops, peripherals), IDF/MDF design and remote site buildouts.
  • Ensure installation best practices, compliance, and documentation standards are followed.
  • Support modernization of legacy infrastructure and adoption of hybrid workplace solutions.
  • Provide coaching, technical guidance, and daily oversight for field engineers and technicians.
  • Conduct site readiness assessments and ensure crews are equipped to deliver against client expectations.
  • Enforce quality standards, field documentation protocols, and safety compliance across active projects.
  • Participate in audits, inspections, and post-project reviews to support continuous improvement.
  • Monitor field performance metrics and help drive corrective actions when necessary.
  • Collaborate with Sales, PMO, and Solutions Architects to ensure readiness for new deployments.
  • Participate in client site walks, kickoff meetings, and technical discovery sessions.
  • Support pre-sales scoping by reviewing Statements of Work (SOWs), resource plans, and project estimates.
  • Work with OEMs and third-party vendors to ensure delivery standards and technical compatibility.
  • Help onboard and manage subcontractors, ensuring alignment with field expectations and safety requirements.
  • Embrace and support Computacenter’s mission and core values.

Requirements

  • Associate or Bachelor's degree in Information Technology, Engineering, or related field (or equivalent experience)
  • 7+ years of experience in enterprise infrastructure or workplace technology delivery
  • 3+ years in a field engineering leadership or supervisory role
  • Legally eligible to work in the United States
  • Strong understanding of structured cabling, wireless networking, and workplace IT infrastructure
  • Proven ability to manage field operations, quality assurance, and project delivery across multiple engagements
  • Experience leading field teams across distributed sites or national programs
  • Certifications such as BICSI Technician, RCDD, CWNA, or Cisco/Meraki Wireless
  • Familiarity with construction site safety standards and enterprise infrastructure rollout procedures
  • Excellent communication, problem-solving, and stakeholder management skills.
Benefits
  • Competitive compensation plans
  • Long-term career opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
structured cablinghigh-density wirelessCiscoMerakiArubaworkplace endpoint hardwareIDF designMDF designlegacy infrastructure modernizationhybrid workplace solutions
Soft skills
coachingtechnical guidanceoversightquality assuranceproblem-solvingstakeholder managementcommunicationfield operations managementproject deliverycontinuous improvement
Certifications
BICSI TechnicianRCDDCWNACisco WirelessMeraki Wireless