Relationship Manager, Internal
Orion
Realm
Job Level
Mid-LevelSenior
About the role
- Own and elevate the advisor journey from initial recruitment through successful transition and integration, serving as the single point of contact for stakeholders.
- Own the entire advisor transition timeline, from LOI through the first 90+ days, delivering white-glove service.
- Lead transition efforts as advisors migrate books of business, platforms, or client relationships into the Compound ecosystem.
- Identify opportunities to streamline, automate, and refine onboarding and transition processes for efficiency and scalability.
- Track and drive milestones across ops, compliance, tech, and people teams to ensure timely and successful advisor launches.
- Provide clear, empathetic communication, answering questions and resolving issues throughout onboarding and transition.
- Partner with internal stakeholders to coordinate deliverables, remove roadblocks, and deliver a seamless advisor experience.
- Anticipate advisor needs, spot gaps early, and proactively deliver solutions that reinforce trust in Compound’s model.
Requirements
- Deep understanding of RIA/wealth management operations, including account transfers, custodial processes (Schwab/Fidelity), and compliance requirements.
- Comfort in speaking with advisors directly, answering questions, and guiding them through onboarding and transitions.
- Skilled at building and managing workflows, identifying inefficiencies, and applying structure where needed.
- Demonstrated ability to manage multiple timelines, deliverables, and stakeholders simultaneously.
- Ability to balance precision and process with a thoughtful, advisor-first mindset.
- Experience with CRM, project management tools, and workflow automation software is a plus.
