Service Manager, Managed Services
Integrity Technology Solutions
CloudITSMServiceNow
Director, IT Procurement
Compass Pointe Consulting
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $150,000 - $175,000 per year
Job Level
Lead
Tech Stack
CloudServiceNow
About the role
- Research, identify, evaluate, and select vendors for IT hardware, software, and related services
- Develop and maintain relationships with technology suppliers and service providers
- Manage vendor onboarding, performance improvement initiatives, and conduct regular business reviews with strategic vendors
- Work with Vendor Management Office (VMO) and IT leadership on supplier negotiations to secure optimal terms, pricing, and service levels
- Partner with VMO and contract review attorneys on contract reviews and amendments; manage contract renewals and renegotiations
- Analyze market trends and pricing to identify cost-saving opportunities and monitor spending against budgets
- Maintain procurement records including purchase orders, invoices, and vendor compliance documentation
- Maintain and develop lease schedule inventory reports and manage lease returns, capital assets lifecycle, and reporting
- Manage one-off software license keys, balance leasing invoices, and coordinate invoice processing with Accounts Payable
- Utilize ServiceNow ticketing to process and track purchases and inventory
- Work with Finance & Accounting on audit reporting as needed
- Report directly to the Chief Information Officer and support technology infrastructure needs across offices
Requirements
- Bachelor's degree in Business Administration, Information Technology, Supply Chain Management, or related field
- Minimum of five (5) years of experience in IT procurement, technology sourcing, or vendor management
- Experience in professional services or legal industry preferred
- Analytical skills to analyze complex data sets, identify trends, evaluate risks, and make data-driven decisions
- Proven negotiation skills with technology vendors to achieve favorable terms and cost savings
- Excellent verbal and written communication skills; ability to interact with all levels of management and external vendors
- Solid understanding of IT hardware, software, cloud services, and industry trends
- Proficiency with procurement systems, data analytics tools, and advanced Excel skills
- High level of proficiency with Microsoft Office Suite applications
- Ability to manage multiple projects, prioritize, and adapt to changing priorities
- Exceptional interpersonal and relationship management skills; leadership and influence abilities
- Strong understanding of supply agreements, contractual terms, negotiation and relationship management
- Ability to be self-directed, multi-task and prioritize demands
- Ability to communicate effectively in English and to non-technical audiences
- Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to effectively present information and respond to questions from stakeholders
