Marketing Operations

• Collaborate with global stakeholders to convert business needs into technical requirements in order to independently build, test and launch lead distribution, data governance, and sales prospecting related workflows
• Partner with IT development teams to implement enhancements within Salesforce, adhering to Agile methodology
• Provide hands-on troubleshooting for system related issues and serve as a resource for questions around lead management, marketing and sales processes, and operations best practices
• Manage and support integrations between Salesforce and other marketing and sales tools to ensure smooth and consistent flow of leads to sales teams
• Manage and resolve a high volume of support tickets using ServiceNow, Jira, and Workfront
• Build process documentation, standardize reporting and provide enablement for users

Marketing Operations Manager

Senior Manager, Marketing Operations

Senior Manager, Marketing Operations

Marketing Operations Manager

Marketing Operations Manager

Marketing Operations Manager