Marketing Operations Lead
OpenAI
Marketing Operations Manager
Splunk
full-time
Posted on:
Location: Arizona, North Carolina, Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $97,600 - $129,900 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudServiceNowSplunk
About the role
- Collaborate with global stakeholders to convert business needs into technical requirements in order to independently build, test and launch lead distribution, data governance, and sales prospecting related workflows
- Partner with IT development teams to implement enhancements within Salesforce, adhering to Agile methodology
- Provide hands-on troubleshooting for system related issues and serve as a resource for questions around lead management, marketing and sales processes, and operations best practices
- Manage and support integrations between Salesforce and other marketing and sales tools to ensure smooth and consistent flow of leads to sales teams
- Manage and resolve a high volume of support tickets using ServiceNow, Jira, and Workfront
- Build process documentation, standardize reporting and provide enablement for users
Requirements
- 4+ years demonstrated experience in marketing operations or similar operations functions (e.g. Sales Ops, Business Ops)
- Expertise in administering sales and marketing tools such as Salesforce, Marketo, LeanData, and Outreach
- Highly skilled at time-management, is meticulous with details and has high standards for project delivery
- Strong verbal and written communication skills, able to translate complex concepts for diverse audiences
