Company Hero

Recruitment

• Actively map new talent in the market and present current open opportunities at the company;
• Manage and organize all stages of the recruitment process;
• Source, interview and evaluate candidates in a timely manner, always providing an outstanding candidate experience and acting as an ambassador of our culture;
• Maintain balance between passive recruitment efforts (funnel) and proactive sourcing;
• Partner with hiring managers to understand business objectives and identify recruitment strategies to meet them;
• Use data and metrics to measure the health of your hiring funnels and support strategic decision-making based on those insights;
• Lead the offer process, including negotiation and closing of proposals;
• Manage time effectively to meet SLAs and hiring deadlines;
• Collaborate to attract professionals to our recruitment funnel (events, content production);
• Connect and communicate effectively with people of different seniority levels and areas;
• Network and maintain relationships with key talent communities for active and passive opportunities;
• Prepare interview reports and assessments.

Recruitment and Selection Analyst – Mid-level

Attorney

• Perform analysis and execution of legalization processes, including company formation, amendments, dissolution, and regularization.
• Prepare and review documentation: verify documents and file registrations with commercial registries and municipalities across Brazil.
• Draft articles of association (social contracts).
• Register with municipalities to ensure compliance with the relevant municipal authorities.
• Ensure deadlines and delivery quality, aligning with established SLAs.
• Assist in the review and approval of complex cases.
• Communicate with government agencies to resolve matters and progress processes.
• Stay up to date on rules and procedures of government bodies (Commercial Registries, Federal Revenue Service, Municipalities).
• Monitor performance indicators and drive improvements in operational workflows.
• Identify opportunities to optimize and automate area processes.
• Ensure a smooth and efficient user journey by providing technical support and guidance on processes.
• Maintain close communication with clients to ensure completion of procedures (protocols) and an excellent experience.

Legalization Analyst – Mid-level

Product Manager

• Deeply understand the company’s objectives and contribute to formulating product strategies for both new and existing products that align with those objectives;
• Understand user experience challenges in detail and work to find solutions;
• Know the profiles and competencies of direct reports thoroughly and support their personal and professional growth;
• Plan, define and take actions based on product metrics and success indicators for products and features;
• Facilitate relationship management and negotiations with business areas, ensuring alignment with the context of the team members;
• Provide product transparency and metrics, promoting continuous improvement grounded in data and statistical analysis;
• Spread product culture using methods, frameworks and methodologies for defining and building products that deliver value;
• Promote product culture within the company and the team by incorporating best practices, talks, frameworks and methodologies that guide the creation of valuable products;
• Closely monitor articles, competitors and benchmarks to enrich discussions and bring new opportunities to drive growth and/or improve customer experience;
• Propose and facilitate stakeholder discussions to advance the definition of strategies or important business decisions;
• Interact directly with the Executive Board during follow-up meetings and outside of them to collaborate on initiatives and keep everyone updated.

Group Product Manager – GPM

Copywriter

• Research, structure, write and edit creative, goal-oriented copy that helps generate demand (leads) and convert sales, aligned with Growth strategies;
• Create written content for blog posts, digital ads, seasonal campaigns, email campaigns, landing pages and website pages;
• Develop email marketing sequences (nurture, retention and upsell) that educate, build trust and smoothly guide leads through the sales funnel;
• Reinforce the pillars of the Hero tone of voice and personality across all copy, using consistent key messages aligned with our Brand Guide;
• Produce copy focused on A/B testing for blog posts, landing pages and emails, monitoring results to implement continuous improvements and achieve our performance KPIs.

Copywriter, Mid-level

Content Manager

• 360° content management: orchestrate Instagram, TikTok and LinkedIn — briefing, production, content calendar, approvals and publishing
• Ensure the monthly content schedule (posts per channel)
• Analyze metrics weekly (engagement, reach, conversion)
• Creator management: coordinate identification, negotiation and oversight of creators aligned with the target audience
• Employee advocacy: turn employees into micro-influencers
• Coordinate brand executives' LinkedIn strategy
• Monitor ROI of creator campaigns
• Develop YouTube as an educational channel
• Define creative direction and coordinate production with videomakers
• Manage content budget, vendors and freelancers
• Direct report to the CMO with tactical and operational autonomy

Head of Content

Collections

• Manage a portfolio of delinquent clients with a focus on recovering recurring revenue;
• Make high-volume outbound and inbound contacts (WhatsApp, phone and email), conducting payment negotiations;
• Analyze each client's situation, prioritize cases and define the best collection strategy;
• Accurately record interactions, agreements and promises to pay in systems (CRM and spreadsheets);
• Contribute to continuous improvement of the collections cadence, negotiation scripts and area KPIs.

Collections Analyst – Mid-level

• Carry out company contractual amendment processes, ensuring compliance with current legislation;
• Prepare documentation: verify documents and register with commercial registries and municipal offices throughout Brazil;
• Stay up to date on regulations of government bodies (Commercial Registries, Federal Revenue Service, Municipal Governments);
• Perform detailed analysis of documents and legal requirements to ensure accuracy and effectiveness of processes;
• Proactively interact with government agencies, notary/registry offices and other entities involved in legalization processes;
• Ensure delivery and completion of processes in accordance with the project's established targets.