Manager, Client Account Services
T. Rowe Price
Case Manager – Team Lead
Community Economic Defense Project
full-time
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $62,500 per year
Job Level
Senior
About the role
- Conduct comprehensive assessments to identify clients' needs, including substance misuse issues, mental health concerns, housing barriers, and other challenges affecting their well-being.
- Develop individualized care plans that address their specific needs, goals, and preferences.
- Coordinate services and referrals to connect clients with appropriate community resources.
- Serve as a strong advocate for clients, ensuring their rights and needs are respected and met.
- Offer ongoing emotional support and guidance to clients, helping them navigate challenges and develop healthy coping mechanisms.
- Regularly assess clients' progress towards their goals, adjusting care plans as needed.
- Facilitate access to community resources, social activities, and peer support networks.
Requirements
- Combination of education and 2 years of experience working with homelessness population can supplement our preference of a bachelor's degree in social work, psychology, counseling, or a related field.
- Previous experience working with individuals experiencing homelessness, substance misuse, or mental health challenges.
- Knowledge of trauma-informed care, harm reduction principles, and evidence-based practices in substance abuse treatment and mental health.
- Familiarity with community resources, housing programs, and support services for homeless individuals.
- Excellent communication and interpersonal skills, with the ability to establish rapport and trust with clients from diverse backgrounds.
- Strong organizational and time management abilities to effectively handle a caseload and meet deadlines.
- Empathy, patience, and the ability to remain calm and supportive in challenging situations.
- Proficiency in documentation and record-keeping.
- Valid driver's license and reliable transportation for home visits and client transportation.
Benefits
- Competitive pay
- Flexible time off
- Benefits package (including medical, dental, vision)
- 401k
- Technology stipend of $720 per year or company-issued cell phone
- $2,000 salary differential for bilingual employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
trauma-informed careharm reduction principlesevidence-based practicesdocumentationrecord-keeping
Soft skills
communicationinterpersonal skillsorganizational skillstime managementempathypatience
Certifications
bachelor's degree in social workbachelor's degree in psychologybachelor's degree in counseling
