Community Economic Defense Project

Human Resources

• Serve as a trusted advisor and first point of contact for employees and supervisors regarding HR policies, workplace concerns, employee relations matters, and People programs
• Partner with leaders to provide guidance on performance management, employee development, coaching, corrective action, and conflict resolution.
• Conduct workplace investigations and support resolution of employee concerns while ensuring consistency, fairness, and compliance.
• Assist in developing and implementing People initiatives that support employee engagement, retention, and organizational culture.
• Support managers through organizational changes and workforce planning activities
• Help administer employee leave programs, including FMLA, FAMLI and other state leave programs, parental leave, ADA accommodations, and other protected leaves
• Coordinate the interactive process for accommodation requests and maintain appropriate documentation
• Partner with employees, managers, Payroll, and external vendors to ensure timely and compliant leave administration
• Educate employees and managers on leave policies and available resources
• Assist managers with return to work planning to ensure a positive experience for employees returning from leave
• Maintain accurate employee records and ensure data integrity within the HRIS and related systems
• Process employee lifecycle transactions, including new hires, transfers, promotions, compensation changes, and separations
• Support compliance with federal, state, and local employment laws and regulations
• Assist with audits, reporting requirements, and recordkeeping obligations
• Be a subject matter expert on People policies, procedures and documentation and suggest updates and areas for improvement that are person-centered
• Generate reports and analyze workforce data to support organizational decision-making
• Support full-cycle recruiting for assigned positions, including job postings, candidate screening, interview coordination, and offer administration
• Support hiring managers with identifying talent needs and using effective recruiting strategies to bring on talent
• Ensure equitable and positive candidate experience throughout the hiring process
• Coordinate and help facilitate new employee onboarding and orientation
• Coordinate employee separations, including exit interviews, documentation, system updates, and communication with internal and external stakeholders
• Support analysis of exit trends and provide recommendations to improve retention and employee experience
• Ensure compliance with all separation-related legal and organizational requirements

HR Business Partner

Consultant

• Lead a full redesign of the organization’s website
• Ensure the site is welcoming, mobile-first, accessible, and easy to navigate
• Implement CMS setup and bilingual infrastructure
• Provide documentation and staff training
• Include specific pages as outlined in project overview

Website Builder Consultant

Bilingual

• Work one-on-one with clients to assist and facilitate the complete submission of an online rental assistance application
• Conduct intake at CEDP’s Denver office, which requires in-person work between 3-5 days per week
• Coordinate with landlords to ensure that the landlord is also submitting the necessary paperwork to complete the application process
• Serve as the point of contact for DOH and/or local non-profit partner agency processors for the applicants they are assisting
• Assist and work with applicants identified through outreach, as well as applicants referred by DOH and/or by its contractors, regardless of which county the Applicant resides, as directed
• Serve as the liaison for housing stability services referrals based on the Application prioritization
• Provide other targeted case management services related to housing stability, such as securing stable housing and/or eviction diversion services, referred by DOH and/or by its contractors, as directed
• Communicate with all parties in a timely, respectful, and professional manner
• Track deadlines and manage calendars for your caseload, occasionally assist with cases from other team members and external partners
• Gather/collect, review, and log required documents and information to support the accurate and timely processing of cases
• Create and organize information, and generate reference tools for easy use by teammates and members of adjacent teams
• Understand key success measures for your role
• Maintain and update databases and tracking systems accurately and as designated
• Respond to all case-related queries
• Ensure efficient, accurate, and effective administrative information and assistance
• Participate in CEDP’s ongoing efforts to improve upon existing processes by maintaining openness and curiosity about processes, systems, and technologies

Bilingual Tenant Advocate

• Respond promptly and efficiently to inbound email, chat, text, and phone communications
• Employ cutting-edge technologies, such as Google Suite, Microsoft 365, Dialpad, Hubspot, and Adobe Acrobat DC Pro, to ensure accurate communication and reporting
• Organize client files in an online database, track deadlines, and manage calendars for caseload and team collaboration
• Collect, review, and log essential documents to support accurate and timely case processing
• Understand and uphold key success measures for your role, submitting regular progress reports
• Maintain accurate and updated databases and tracking systems, providing efficient administrative support

Bilingual Care Agent

Operations

• Develop and implement operational strategies that support CEDP’s mission
• Build, refine, and oversee systems that ensure effective day-to-day operations across the organization
• Translate organizational priorities into clear operational plans, processes, and performance expectations
• Oversee all office operations, ensuring efficient workflows, strong internal coordination, and a well-functioning physical and administrative environment
• Ensure staff have the tools, systems, and resources needed to perform their roles effectively
• Lead organizational safety strategy, including protocols, training, and compliance practices that protect staff and clients
• Anticipate, assess, and mitigate operational risks across service environments
• Create and maintain systems to support staff working with clients experiencing trauma, including safety planning and escalation protocols
• Lead and develop an operations-focused team, including managers responsible for office operations and support functions
• Foster a culture of accountability, responsiveness, and operational excellence
• Coach leaders to effectively manage workflows, address challenges, and maintain high standards of service delivery
• Partner with program and senior leaders to align operations with service delivery needs
• Support implementation of new initiatives, ensuring operational readiness and sustainability
• Serve as a trusted advisor and problem solver on complex operational and organizational challenges
• Identify opportunities to improve efficiency, streamline processes, and strengthen organizational performance
• Lead continuous improvement efforts across systems, workflows, and service delivery models
• Use data and operational insights to inform decision-making and drive results
• Partner with Finance on budgeting, forecasting, and resource allocation related to operations
• Oversee operational aspects of vendor management, contracts, and administrative systems
• Ensure alignment between operational needs and financial planning
• Operate as both a strategic leader and a hands-on contributor

Vice President of Operations

People Operations

• Oversee multiple facets of CEDP’s day to day operations
• Leverage the vision of CEDP’s people, including internal culture, training & development, human resources, and diversity, equity, inclusion, and belonging
• Serve as a trusted and independent advisor for CEDP’s people, resolving conflicts and concerning issues
• Help establish and communicate organizational culture norms, boundaries and expectations of communication
• Train and coach leaders to manage hard processes and service delivery work
• Collaborate with executive and senior management to adapt policies and manage complex people operations
• Develop and implement People and Culture initiatives related to Organizational Design and Talent Development
• Lead a People and HR Team of 3
• Champion opportunities for diversity, equity, inclusion, and belonging

Vice President of People & Culture

Attorney

• Attend clinics in the courthouse and other community events 1-2 times a month
• Manage a caseload of eviction defense cases
• Complete case goals and closing requirements
• Work closely with and delegate to your assigned paralegal
• Maintain a regular schedule of hearings, court appearances, mediations, and conferences
• Document all case work and client information
• Develop and maintain understanding of landlord tenant law