Temporary Central Intake Supervisor

Community Economic Defense Project

Central Intake Supervisor at Community Economic Defense Project reviewing applications for assistance and supporting intake processes. Facilitating collaboration with partners and ensuring smooth service delivery to clients.

Posted 7/5/2026full-timeDenver • Colorado • 🇺🇸 United StatesJuniorMid-Level💰 $73,000 per yearWebsite

About the role

Key responsibilities & impact

Monitor, support, and manage the Department mailbox by ensuring timely responses to clients
Lead and support CEDP’s Central Intake processes across multiple intake channels and program areas
Ensure cases are added to the dispatch review pipeline promptly by reviewing each referral and submission for the necessary documents and information
Conduct initial screenings of rental assistance applications to ensure clients meet eligibility criteria
Maintain a thorough understanding of CEDP’s program offerings to effectively triage inquiries
Act as a critical operations liaison between intake and program teams
Collaborate and support program funders with waitlist maintenance, case assignments, and data management

Requirements

What you’ll need

Minimum two years of experience actively using CRM systems
Demonstrated proficiency working with Customer Relationship Management databases or similar tracking and organizing technologies
Fantastic organizational skills and ability to manage and prioritize a complex workload with rapidly changing demands
Requires strong MS Excel skills including familiarity with concepts such as Pivot Tables, VLOOKUP formulas, Index Matches
Comfort working in a deadline-oriented environment with weekly and monthly goals
Strong and effective written and verbal communication skills
Proficient in Microsoft Office and Google Suite
Ability to work collaboratively with people of diverse personal and professional backgrounds with a focus on social, racial justice, and equity

Benefits

Comp & perks

Competitive pay
Flexible time off
Benefits package (including medical, dental, vision)
401k
Technology stipend of $720 per year
Salary differential for bilingual employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM SystemsData Management TechnologiesMS ExcelPivot TablesVLOOKUPIndex MatchesGoogle Suite

Soft Skills

Organizational SkillsCollaborationCommunication