Patient Registration Coordinator, Bilingual
Community Dental Partners
Patient Registration Coordinator, Bilingual
Community Dental Partners
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Greet patients upon arrival and set a positive tone for the patient experience
- Obtain insurance information, review for accuracy, and route to appropriate staff
- Hand out paperwork to patients according to needs, handle routine questions, and review returned paperwork for accuracy
- Change and update patient status in the computer according to established guidelines
- Verify insurance and frequencies when needed
- Assist with attaching payments, sending claims, and checking billable x-rays
- Clean and maintain front office area/lobby
- Serve as bridge between front and back office to support patients, staff, and doctors
- Perform other duties as assigned
Requirements
- High school diploma or GED preferred
- Dental Experience is Required
- Bilingual (role title indicates bilingual requirement)
- Customer Service Skills – must be able to provide excellent patient service to ensure their dental needs are being met
- Multi-Tasker – ability to prioritize and address multiple demands concurrently
- Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary
- Team Mindset – the ability to work within a team for the good of the patient
- Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues
- Availability Monday-Friday (schedule)
