Patient Access Representative II, Inbound Call Center
Memorial Hermann Health System
Billing and Collections Specialist
Air Methods
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $31,825 - $46,150 per year
Job Level
Junior
About the role
- The Billing and Collections Specialist is responsible for the timely follow-up of claims billed and resolution of accounts. Oversees the account receivables and maintain detailed/accurate account documentation. Essential Functions and Responsibilities include the following: Follow up on open claims thoroughly, accurately, promptly, and with all supporting documentation
- Responsible for maintaining and updating billing guidelines, fee schedules, contract rates, etc.
- Review, document, and resolve all incoming correspondence and payor calls; Assist as needed
- Report all payor issues and/or denial trends to Lead/Supervisor
- May appeal and/or rebill underpaid claims and assist with payments, as needed
- Other duties as assigned
- Regular scheduled attendance
- Indicate the percentage of time spent traveling - 0%
- Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.
- All employees must follow Air Methods’ employment practices and policies.
Requirements
- High school diploma or general education degree (GED); and one to two years’ related experience and/or training; or equivalent combination of education and experience
- 1-2 years’ medical billing and claims reimbursement experience; preferred
- Knowledge of Government, Commercial and Private payers; preferred
- Knowledge of medical and billing terminology; preferred
- Knowledge of HIPAA and other industry specific regulations; preferred
- Strong interpersonal skills and a high degree of collaboration at all levels
- Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
- Intermediate customer service and phone skills
- Excellent problem-solving skills
- Computer Skills: Intermediate with Microsoft Office, including Word, Excel and Outlook
- Certificates, Licenses, Registrations: None
