Air Methods

Manager

• Provide leadership oversight for the Maintenance Department personnel: Manage & supervise the performance of scheduled/unscheduled maintenance to include required aircraft inspections, component changes and preventative maintenance for the assigned maintenance base of operations.
• Coordinate, communicate and work closely with the maintenance Supervisor(s) and maintenance staff to ensure efficient and proper maintenance department operations for the assigned base.
• Participate in hiring and termination decisions. Coach, counsel, congratulate and discipline when the situation demands. Provide regular feedback to maintenance staff, including timely performance appraisals. Makes recommendations with respect to training and promotions.
• Schedule, monitor and perform or assist in house training as required for maintenance department employees at the assigned bases. Suggest training recommendations to the D.O.M.
• Assist D.O.M. in setting/achieving short & long range departmental goals and in establishing and refining Standard Operating Procedures.
• Assist the D.O.M/Chief Inspector and QA department in the performance of Quality Control & Quality Assurance functions as well as the continuous monitoring of maintenance performed; to include mechanical performance monitoring, compliance documentation review, trend analysis and internal audits as deemed necessary by the D.O.M.
• Provide recommendations for system, process and procedural improvements in an effort to improve the overall maintenance operations and efficiencies.
• Work closely with the D.O.M., Base Operations Managers and Maintenances Supervisor to ensure scheduled maintenance requirements are continually monitored planned and scheduled as required and that adequate personnel and time allotments are allocated for work required.
• Responsible to ensure that aircraft and equipment are properly maintained in accordance with company requirements, FAA regulations and Manufacturers requirements/specifications, as applicable.
• Responsible to monitor the quality and performance of maintenance performed to include documentation of work performed; to ensure compliance with FAA, Manufacturers and company requirements and / or recommendations.
• Ensure timeliness and quality of all aircraft, engine and avionic maintenance performed.
• Ensure that aircraft, facilities, ground support equipment and work areas are maintained to company standards.
• Ensure accountability for all company owned equipment, expendable items, tooling, parts and company property.
• Coordinate with maintenance management and logistics departments of BHH to ensure aircraft parts, equipment, tooling and man power required to support aircraft maintenance operations are readily available at the Maui maintenance base when required.
• Plan and coordinate maintenance duty schedules, personnel work assignments for the assigned bases for maximum efficiency and support.
• Manage requests for time off to ensure proper balance between adequate staffing requirements and employee satisfaction.
• Maintain work hour tracking program Ultipro.
• Ensure Technical documentation(s) are current and updated as required and that maintenance records are completed and submitted in a timely manner and IAW regulatory requirements and company policy.
• Assist the D.O.M. in planning and scheduling of all aircraft maintenance and the maintenance department employees for the assigned base.
• Communicate aircraft status, scheduling and maintenance requirements with the D.O.M, base operations manager and pilot supervisors, as needed.
• Other duties as assigned

Maintenance Manager

Auditor

• Work as part of the Quality Assurance Department; report to the Director of Maintenance and work directly with the QA Manager
• Work closely with the Director of Maintenance and the Chief Inspector/QA department(s) to manage administrative functions for maintenance departments in both 135 air carrier and 145 repair station operations
• Identify recurring possible problems with aircraft records keeping procedures or particular aircraft
• Report records discrepancies to the Quality Assurance Manager
• Update computer database for tracking of all parts that have time, cycle, date or any designated usage limit
• Generate reports as required
• Monitor aircraft records to ensure accuracy of component times and subsequent record entries by running periodic audits
• Audit aircraft records to ensure compliance of required Service Bulletins and airworthiness directives
• Audit work packages and aircraft logbook sheet for accuracy and completeness
• Update calibration documentation and ensure that all required tools are calibrated at required frequency
• Revise RSQC and RSTM manuals and distribute revisions to all locations and maintain audit trail for distributions
• Recommend programs to ensure and enhance satisfactory performance of aircraft maintenance
• Ensure that audit finding discrepancies and corrective actions are tracked, archived and reported to appropriate company department managers for analysis
• Participate in proactive team efforts to achieve departmental and company goals
• Comply with all safety policies, practices and procedures and report all unsafe activities
• Perform other record keeping functions and other duties as assigned

Aircraft Records Auditor

• Provide day-to-day leadership of IT Support operations, including Service Desk and Desktop Support teams, ensuring efficient and high-quality support across the organization.
• Directly supervises IT Support staff, including hiring, coaching, performance reviews, and team development.
• Act as a working manager who leads by example and participates in hands-on support as needed.
• Oversee and prioritize multiple IT support and infrastructure projects, ensuring alignment with business needs and deadlines.
• Drive continuous improvement initiatives across IT support processes, tools, and service delivery (SLAs, KPIs, etc.) using metrics and feedback to drive refinement in process, documentation, and automation.
• Champion a customer-first culture, consistently advocating for end-user satisfaction and positive user experiences.
• Collaborate closely with other IT functional areas (Infrastructure, Applications, Security, and Governance) to deliver seamless technology experiences.
• Manage ITIL-based practices for incident, service request, and problem management.
• Maintain and evolve internal knowledge base, support documentation, and user self-service resources.
• Ensure service availability and adherence to compliance and regulatory mandates (e.g., HIPAA, CUI, FAA, PCI-DSS, etc.) as applicable.
• Coordinate and support IT asset lifecycle management, including procurement, deployment, maintenance, and disposal.
• Build, mentor, and develop a geographically dispersed support team with a strong focus on performance, service, and accountability.
• Regular attendance and on-call availability required; Ability to travel periodically to Air Methods sites or events.

IT Services Manager

Systems Engineer

• The Systems Engineer 3 is responsible to ensure complete capture and memorialization of project stakeholder requirements, allocate technical budgets among subsystems, define subsystem interfaces, and create system level CDRL/SDRL’s.
• Specific areas of ownership include system level requirements and artifacts, and system level Risk / FMECA / SHA documents.
• Collaborate with Sales and Business Development Team to define, manage, and provide technical leadership to commercial or military projects within the Engineering Department to assure technical project compliance with budget, schedule and performance by leading airframe, subsystem, and component level requirement capture, memorialization, and management processes and tools across mechanical and electrical engineering teams, utilizing a “right-size” approach to ensure efficiency across a wide range of project / program complexity and applications.
• Interface with customers during project / program initiation to architect subsystems and components.
• Define, memorialize, and manage system and subsystem interface control documents and requirements in SysML software platform.
• Collaborate with Project Engineering to facilitate project System Requirements Reviews (SRR) (Feasibility/ Conceptual) to ensure alignment between customer aircraft/ system and internal subsystems.
• Ensure complete and accurate project specifications throughout project lifecycle.
• Develops technical quotes to support Engineering Support Requests (ESR) and project requirements.
• Lead requirement decomposition, including all aspects of 14 CFR and external customer requirements and facilitate decomposition to component and functional levels for both electrical and mechanical subsystems with subsystem Project Engineers, Electrical Engineering, Mechanical Engineering, and Certification Engineering teams.
• Review compliance methodology and verification plans to ensure proper artifact generation.
• Review risk assessment and requirement prioritization and lead project risk management and including SHA, SSA, FMEA, and FMECA as needed.
• Support Project Engineering in maintaining projects within budget and schedule milestones by means of strict compliance to documented requirements and impacting any and all change requests.
• Aid in providing quotes to Project Manager and Marketing as requested by Engineering leadership.
• Identifies project any/ all specialized staffing and/ or technical requirements by coordinating with engineering and certification leaders and ODA team to help determine project man-loading and technical requirements and synergize associated inputs.
• Verifies efficacy of engineering team methods of compliance, e.g., substantiations, analysis, and/or design of tests, and oversees and documents testing activities and outcomes.
• Assists with ODA and Manufacturing testing, as required.
• Interface with all areas affected by the project including, but not limited to, outside suppliers, test houses (including development of testing SOWs), end users, management, and end customers.
• Follows up and coordinates with Certification and ODA efforts and tasks to ensure a timely closure of STC projects.
• Other Duties as assigned.

Systems Engineer III

Collections

• The Billing and Collections Specialist is responsible for the timely follow-up of claims billed and resolution of accounts. Oversees the account receivables and maintain detailed/accurate account documentation. Essential Functions and Responsibilities include the following: Follow up on open claims thoroughly, accurately, promptly, and with all supporting documentation
• Responsible for maintaining and updating billing guidelines, fee schedules, contract rates, etc.
• Review, document, and resolve all incoming correspondence and payor calls; Assist as needed
• Report all payor issues and/or denial trends to Lead/Supervisor
• May appeal and/or rebill underpaid claims and assist with payments, as needed
• Other duties as assigned
• Regular scheduled attendance
• Indicate the percentage of time spent traveling - 0%
• Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.
• All employees must follow Air Methods’ employment practices and policies.

Billing and Collections Specialist

• Billing and Collections Coordinator is responsible for supporting Billing and Collections staff
• Assist leadership in assuring confidentiality is maintained and HIPAA compliance is adhered to
• Ensure authorization requests and authorization appeals are submitted and followed-up on with the appropriate insurance company via fax, phone or online
• Ensure all hospital records are requested in a timely manner and follow up completed as needed until received via fax, phone or online
• Submit/mail appeal letters, claims and other correspondence to insurance companies in a timely manner with all appropriate documentation
• Document accounts when completed for tracking purposes
• Review and distribute incoming correspondence including faxes, mail and emails to appropriate staff and link to accounts in electronic records program for tracking
• May complete claim status by contacting insurance companies for confirmation of claims received via fax, phone or online; if and when needed due to payor issues or time sensitive matters
• May review and complete rebills
• Assist in the training of new hires, continuous training, and cross-functional efforts
• Other duties as assigned
• Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 0%
• Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.
• All employees must follow Air Methods’ employment practices and policies.