Billing and Collections Specialist
Air Methods
Patient Registration Coordinator, Bilingual
Community Dental Partners
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $13 per hour
Job Level
Mid-LevelSenior
About the role
- Serve as the first line of customer service for all patients and visitors entering the office
- Greet patients upon arrival and set a positive tone
- Obtain insurance information, review for accuracy, and route to appropriate staff
- Hand out and review paperwork for accuracy; handle routine questions
- Change and update patient status in the computer according to established guidelines
- Verify insurance and frequencies when needed
- Assist with attaching payments, sending claims, checking billable x-rays
- Clean and maintain front office area/lobby
- Support patients, staff, and doctors; provide bridge between front and back office
- Perform other duties as assigned
Requirements
- Bilingual (title indicates bilingual role)
- High school diploma or GED preferred
- Dental Experience is Required
- Customer Service Skills – must be able to provide excellent patient service
- Multi-Tasker – ability to prioritize and address multiple demands concurrently
- Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff
- Team Mindset – ability to work within a team for the good of the patient
- Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues
