Training Specialist
Hearst Health
Training Manager – Short-Term
Communication Service for the Deaf (CSD)
contract
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $68,640 - $78,000 per year
Job Level
Mid-LevelSenior
About the role
- Oversee training programs, and report on progress, issues, and areas for improvement
- Manages staff assigned to perform the training of equipment or training development, including in-person and virtual support
- Responsible for contracting and managing strong working relationships with clients and key internal and external stakeholders
- Leads coordination and integration of training efforts
- Accountable for and directly supervises trainers by coaching and setting expectations and building goals that align with the company, department, and their personal development growth
- Communicates and explains new directives, policies, or procedures to trainers
- Projects a positive image of the organization to employees, customers, industry, and community
- Collaborates effectively with California Connect team members and business partners to identify knowledge gaps and develop training content that addresses needs and expectations
- Utilizes brand-centric principles and communication techniques to develop effective curricula and course content that best fits the needs of the learner
- Stays current and relevant in educational technology, adult learning, and educational best practices
- Serves as the main point of contact for internal and external partners contributing to curriculum content
- Provide reporting to the leadership team on training activities, statistics and quality assurance data
- Works with information technology and automation tools, including Microsoft Office, SharePoint, Zoom, Slack and various LMS platforms
- Other duties as assigned
Requirements
- Residency in the State of California
- A minimum of three (3) years of experience within the past ten (10) years, leading and managing the development of self-administered computer-based training
- A minimum of one (1) year of experience developing training courseware that teaches training recipients how to train others (i.e. a “train-the-trainer” model)
- A minimum of two (2) years of experience administering a learning management system (LMS)
- Ability to communicate effectively using American Sign Language (preferred)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training developmentcurriculum developmentcomputer-based trainingtrain-the-trainer modellearning management system (LMS)educational technologyadult learningquality assurance
Soft skills
communicationcoachingrelationship managementcollaborationleadershipproblem-solvinggoal settingreporting
