Director

• Drive membership sales by leading and supporting site-level Membership Managers.
• Oversee application, enrollment, and committee processes.
• Partner with Brand & Communications on targeted campaigns and promotions.
• Implement onboarding, engagement, and retention strategies.
• Collaborate with Finance on billing and delinquency resolution.
• Track and analyze membership performance, trends, and attrition.
• Standardize processes and oversee membership communications and policy updates.
• Recruit, train, and onboard Membership Managers for new club openings.
• Support pre-opening membership strategy and execution.
• Report to Senior Director of Membership Strategy & Growth and supervise site-based Membership & Membership Experience Managers.

Regional Membership Director

Complex Claims Director, Excess

Complex Claims Director, Excess

Director, Infrastructure

Associate Director – Technology Transfer

Senior Associate Director, Programs – Laboratory Focus