Columbia Shipmanagement

Operations

• Promotes a variety of watches and timepieces to guests.
• Provides advice to guests relating to the onboard watch product range.
• Meets and exceeds sales target objectives consistently through expert and proven consultative selling skills.
• Ensures that presentation of products is visually appealing and merchandised in a manner that maximizes sales.
• Informs guests of special offers, new products and promotions.
• Assist guests to find the goods and products they are looking for.
• Handles guests’ complaints and queries.
• Processes payments.
• Ensures items are correctly priced and keeps the shop layout attractive and tidy, in line with the direction of the Shop manager and Heinemann guidelines.
• Conduct cycle counts, SKU checks and inventory preparation.
• Monitors stock levels and properly replenishes in a timely manner.
• Be accountable for ensuring that there is an optimal supply of products and recommend additional inventory when necessary; especially of products that have been identified as “best sellers”.
• Assists with stock control and inventory management, including receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection.
• Reports discrepancies and problems to the supervisor.
• Keeps the store tidy and clean, this includes hovering and mopping.
• Keeps up to date with special promotions and putting up displays.
• Maintains responsibility for the organization of the shop and storage areas, as it relates to shop cleanliness and organization.
• Prepares to multitask and take on additional duties as needed (including vessel safety duties).

Watch/Jewelry Specialist – Onboard Shops

Engineer

• Responsible for the proper operation and maintenance of Engine room and other machinery equipment.
• Experience in repairs and dry docking is required.
• Holder of valid STCW certifications required for the position.
• Good communication and leadership skills.
• Effective English communication.
• Safety culture and mindset.
• Experience with multicultural working environment.
• Minimum experience requirements: 4 months in Rank on the same vessel type and with 2 stroke engines.
• Experience in Deepwell Centrifugal Cargo pump system is mandatory.
• Experience in trading area USA and Australia is recommended.
• Greek Language Speaking is recommended

Chief Engineer, Oil Chemical Tanker

• Ensuring preventive maintenance and repairing machinery, avoiding delays on sea passage or during the turnaround of the vessel.
• Reporting directly to the Master and the Technical Manager any matters affecting Quality, Safety & Health, Environmental protection and Energy Efficiency.
• Ensuring close liaison and cooperation with all department heads to facilitate smooth and efficient vessel operations.
• Ensuring that the Planned Maintenance System (PMS) is updated and operated in compliance with Company’s requirements.
• Motivating the Engine Officers and Crew in executing their duties according to the Company's Management System.
• Providing the Master with a positive report prior to each departure, that the vessel is ready to proceed to sea.
• Responsible for safe and efficient fuel oil, diesel oil and lube oil bunkering operations.
• Ensuring that bunkering procedures are implemented and bunker samples and bunkering records are properly kept and maintained onboard.

Chief Engineer

Manager

• Coordinating with the Crewing Department and Port Agents on crew joining schedule;
• Ensuring that all sign-on crew are allocated cabins according to entitlement and or/ availability;
• Ensuring that all sign-on crew are met and welcomed;
• Ensuring that all travel and employment documents of all sign-on crew are collected and checked before boarding the ship;
• Conducting general orientation for new crew if required;
• Liaising with port agents ahead of scheduled port calls to receive and discuss clearance requirements for crew;
• Coordinating with the Crewing Department accommodation and travel arrangements for sign-off crew;
• Coordinating with port agents sign-off crew immigration and customs formalities and transfer arrangements;
• Coordinating with vessel’s Finance Department sign-off crew’s financial matters;
• Coordinating with the vessel’s Doctor and the Crewing Department medical repatriation cases;
• Coordinating with the HR Manager and all onboard departments crew-related matters and issues requiring immediate actions;
• Ensuring all documents from crew side required for arrival and departure port clearance are prepared timely and clearance is obtained as soon as possible;
• Coordinating with vessel’s security to ensure that all crew are aboard prior sailing;
• Ensuring copy of crew change report, departure crew list and Par Level report are sent to the Crewing Department and onboard departments immediately upon sailing from ports of call;
• Reviewing crew data and documents in the Crew Management System Modules to ensure these are updated at all times;
• Coordinating with HR Manager and the Crewing Department on crew contracts related matters and ensuring that contracts are signed by all crew and copies are provided to the Crewing Department;
• Assisting in implementing and organizing onboard crew recognition programs initiated by the Company;
• Ensuring personnel filing system is maintained according to Company requirements and standards;
• Reviewing ship-specific Personnel-related forms and recommending updating or revisions to address current and future operational needs;
• Checking and reviewing Personnel Section staff’s Specific Familiarization Checklist and training needs;
• Ensuring that the Company manuals kept in the Management System are read and acknowledged by all Personnel staff;
• Coordinating crew participation in the Company’s Corporate Social Responsibility (CSR) projects;
• Reviewing purchase requisitions for Personnel department;
• Preparing supply list with items/ materials for the yearly needs of the Personnel department;
• Supporting preparation of Personnel Section for internal and external audits in coordination with HR Manager and the Crewing Department;
• Announcing Cabin Inspection schedule;
• Portraying a positive image of our Cruises to all guests, officers, crew, and government officials;
• Maintaining professional relationships across all functions, while promoting a positive and harassment-free work environment that welcomes and respects differences in cultures, backgrounds, and individual personalities;
• Maintaining the working area clean, safe, and handling tools and equipment with care;
• Adhering to all safety regulations and using appropriate personal protective equipment (PPE) during work activities;
• Participating in emergency drills and responding to actual emergencies as per the Muster List;
• Adhering to and complying with all Company Policies and Procedures, Manuals and Directives;
• Performing duties and tasks according to above but not limited to that.

Crew Manager

Electrical Engineer

• Responsible for maintaining the electrical and electronic equipment onboard the ship.

Electrical Engineer, VLCC Oil Tanker

Events

• Coordinate all aspects of group bookings, including reservations and onboard activities.
• Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests.
• Organize and oversee group events, ensuring all logistical details are executed flawlessly.
• Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs.
• Handle any last-minute changes or challenges, providing effective and prompt solutions.
• Assist with the distribution of welcome packages, event schedules, and promotional materials to group members.
• Maintain accurate records of group activities, requests, and special requirements.
• Ensure compliance with all guest service standards and protocols.
• Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination.
• Provide exceptional customer service to enhance group members’ overall experience.
• Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements.
• Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information.
• Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests.
• Manage VIP group requests, providing enhanced services to high-profile group guests.
• Collect and address feedback from group leaders and members to continually improve service delivery.

Groups and Events Coordinator

• Produce and publish all onboard guest communications (daily program, menus, signage, event collateral, newsletters, and digital materials) accurately and on time.
• Design all content (layout, imagery, copy) in full alignment with Aman at Sea brand standards and aesthetic.
• Proofread, edit, and quality-check all materials, ensuring zero-error, on-brand output.
• Manage menu production in all venues and languages, coordinating translation, localization, and approvals.
• Support translation and adaptation of all guest communications with departments and external resources
• Review final layouts and proactively improve design, content, and presentation quality.
• Deliver all additional print, signage, and bespoke design requests, managing priorities and deadlines effectively.
• Support communications for special guests, media, and charter programs in coordination with management and corporate office.
• Maintain production equipment, ensuring functionality through regular checks and prompt issue resolution.
• Manage inventory of paper and consumables, track usage, and coordinate timely replenishment.
• Maintain organized digital archives, backups, templates, and administrative records.
• Communicate closely with management and departments, while adhering to SOPs, safety standards, and supporting training and additional assignments.

Media Manager

Full-stack Engineer

• Leading the engineering officers and ratings in executing maintenance and repairs.
• Planning and monitoring preventive maintenance in compliance with agreed intervals and repairing of machinery.
• Ensuring organization and stowage of spares and consumables, and compliance with stock control requirements.
• Supporting the Hotel Services Engineer, in the preventive maintenance of the deck machinery and equipment thus ensuring safe and reliable operations.
• Providing the Safety Manager with the necessary Engineering advice and assistance required to carry out the preventive maintenance, inspection, testing and repair of all safety equipment.
• Working closely with the Safety Manager to assist with the investigation of engineering related accidents and incidents and ensuring a robust Safety & Health culture with the aim to prevent accidents is established.
• Attending the Health Safety and Environment & Energy (HSE) Committee meetings, to ensure Safety, Health and Environmental awareness is encouraged and maintained.
• Leading the development and provision of the Engineering section risk assessments.
• Ensuring that the engineering officers and ratings are familiar with the Company's Management System.
• Motivating the engineering officers and ratings in executing their duties according to the Company's Management System.
• Ensuring that Engineering section activities are well planned, organized and safeguards established against all identified risks.
• Assisting the Chief Engineer as required in overseeing fuel oil, diesel oil bunkering and transfer operations ensuring an efficient and effective cooperation with the barge and/or shore side personnel during all such operations.
• All sludge, bilge, black and grey water discharge operations to shore facilities.
• Ensuring that corrective and preventive actions are implemented in a timely and effective manner.
• Reporting directly to the Chief Engineer occurrences that could either directly or indirectly lead to an adverse effect on Quality, Safety, Health, Environment & Energy, Security operational capability or reliability.
• Reviewing the Company’s Management System on a regular basis and reporting to the Chief Engineer proposals for improvement.
• Ensuring complete compliance with the Engineering Requirements addressed in the Machinery Space Operations Procedures.
• Ensuring that the ship’s waste streams are effectively managed in compliance with Company’s Environmental Procedures and any applicable legislation.
• Ensuring that the Staff Chief Engineer’s handover notes include a descriptive environmental compliance component and include information related to the status, handling and discharge of any vessel generated wastes or slops and the operation of the OWS, OCM and Incinerator.
• Ensuring that all blank flanges and potentially removable flanges on all piping systems in the Engine Room, that lead overboard, are sealed.
• Recording properly in the Staff Chief Engineer’s Environmental Seals Log Book (ER-ESLB) all environmental seals used.
• Measuring, monitoring and managing the shipboard machinery space generated wastes on a daily basis.
• Monitoring and managing the condition of HFO, MDO, Bilge and Lube Oil Tanks.
• Monitoring and managing the condition of any equipment having oil-to-sea interface on a daily basis (weather and safety permitting).
• Timely resolving (through repairs and/or applicable Management System procedures) all environmental concerns, such as inoperative or ineffective pollution prevention equipment, waste handling or monitoring equipment, and leakages (stemming from pump seals, packing glands or line breaks, or due to any other cause) contributing to the accumulations of bilge fluids, oily mixtures and sludge type wastes in the engine room, any other machinery space, or pump room.
• Ensuring that all Engine Room wastes that are subject to special handling requirements (e.g. Hazardous Wastes) are properly managed.

Staff Chief Engineer

Director

• Lead and oversee the full suite housekeeping operation on board Amangati, ensuring all suites are serviced, turned down, and presented to the highest Aman standard at all times — immaculate, considered, and personalized to each guest’s preferences and profile.
• Manage, schedule, and develop the suite attendant team, ensuring appropriate coverage across all suites at all hours, efficient rotation during turnaround, and consistent delivery of Aman’s housekeeping standards throughout each voyage.
• Conduct regular suite and cabin inspections across all guest accommodation, crew cabins, and officer cabins, and ensure all deep-cleaning programmes, pre-embarkation preparations, and end-of-voyage clearances are planned, executed, and completed to full standard.
• Maintain accurate records of all suite inspection outcomes, maintenance requests, and follow-up actions liaise closely with the technical team to ensure all defects are reported, tracked, and resolved without delay.
• Manage all guest amenities, minibar, and in-suite consumable stock levels, ensuring correct par levels are maintained, replenishment is timely, and all items meet Aman at Sea’s specifications.
• Ensure full compliance with all USPH, ISM, and Aman at Sea hygiene and sanitation standards across all housekeeping operations, including infection prevention protocols and outbreak management procedures.
• Hold full operational responsibility for the onboard laundry, ensuring efficient, high-quality processing of all guest laundry, crew uniforms, officer laundry, linen, and toweling, and that all items are handled with care and returned within service timeframes.
• Manage linen stock across all categories, monitor condition and replacement cycles, and ensure the laundry facility and equipment are maintained, operated correctly, and any faults reported without delay.
• Ensure the impeccable cleanliness, presentation, and appropriate set-up of all public areas aboard Amangati at all times, supported by structured cleaning schedules, regular inspection rounds, and close coordination with all departments.
• Oversee the cleaning and presentation of all outdoor deck areas, pool surrounds, sun decks, and al fresco spaces, ensuring all areas are correctly set up and guest-ready from the start of each day.
• Own the floral and decorative programme aboard Amangati, including planning, sourcing, monitoring condition, adapting for special occasions, and managing budgets in line with agreed parameters while maintaining the Aman aesthetic.
• Lead, inspire, and develop all team members within the Rooms Division, managing scheduling, performance, training, and induction, and liaising with the Director of Human Resources to ensure welfare, compliance, and a high-performance, people-first culture.

Director, Rooms Division

Groups & Events Coordinator

Accounts Receivable

• Providing Luxury Food & Beverage service to guests in a courteous and professional manner in bar and restaurant venues and special events
• Anticipating and responding to the needs of team members and guests by ensuring all supplies are readily available before and during service, maintaining a clean, safe and accident-free environment, and immediately responding to needs of all guests and coworkers
• Setup, cleaning, and break-down of bar venues and maintaining equipment, supplies, goods and all work areas, reporting any issues to leadership
• Partnering with F&B Leadership to ensure adherence to sanitation and cleaning plan throughout all venues and proper preparation for internal and official health and cleanliness inspections
• Assisting with inventory processes including requisitions and receiving
• Advance planning, coordination and oversight of execution of special events in partnership with Bar Manager
• Supports Bar Manager in maintenance and development of mocktails and beverage lists
• Audits Bar venues to ensure their preparedness and adherence to standards
• Ensuring Compliance with Public Health and all Safety and Labor Regulations

Assistant Bar Operations Manager

• Assists Shop Manager in leading and mentoring shop staff.
• Works with Shop Manager to analyze and understand sales figures, guest needs, identify shopping trends, and areas of deficiency in staff performance, product assortment, or other areas impacting sales reporting findings back to corporate office.
• Ensures the shops are hitting sales targets and meeting performance expectations.
• Understands promotional planner and event schedule to drive product sales and guest traffic.
• Deliver an outstanding guest experience by understanding guest needs and identifying shopping trends.
• Keeps up to date with special promotions and putting up displays.
• Manages inventory with an emphasis on asset protection, counts and stock control in collaborations with Shop Manager and Inventory Specialist.
• Responsible for directing the Inventory Specialist to maintain the organization of the promotional storage locker, in compliance with cruise partner and Heinemann regulations and processes.
• Partners closely with Shoreside Inventory Planner and Operations to provide feedback on stock levels, order quantities, and to lead investigations into inventory discrepancies.
• Maintains accountability for the receiving process, in accordance with Heinemann standards, in conjunction with Shop Manager.
• Ensures and directs Inventory Specialist on the completion of task related to stock control in accordance with Heinemann stock control procedures and checklist.
• Motivates and coaches shop staff to achieve or exceed sales targets, promotional targets, and high quality retailing standards.
• Maintains excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.
• Trains and coaches shop staff on Heinemann’s standards – product knowledge, selling techniques, asset protection and guest service.
• Handles guests’ complaints and queries.
• Must be prepared to multitask and take on additional duties as needed (including vessel safety duties).