Groups & Events Coordinator

Columbia Shipmanagement

Groups & Events Coordinator at AROYA Cruises handling group bookings and events onboard. Overseeing logistical details and ensuring exceptional customer service for group members.

Posted 6/15/2026contract🇨🇾 CyprusMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Coordinate all aspects of group bookings, including reservations and onboard activities.
Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests.
Organize and oversee group events, ensuring all logistical details are executed flawlessly.
Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs.
Handle any last-minute changes or challenges, providing effective and prompt solutions.
Assist with the distribution of welcome packages, event schedules, and promotional materials to group members.
Maintain accurate records of group activities, requests, and special requirements.
Ensure compliance with all guest service standards and protocols.
Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination.
Provide exceptional customer service to enhance group members’ overall experience.
Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements.
Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information.
Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests.
Manage VIP group requests, providing enhanced services to high-profile group guests.
Collect and address feedback from group leaders and members to continually improve service delivery.

Requirements

What you’ll need

Previous experience in group coordination, event planning, or a similar role, preferably in a cruise or hospitality setting.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and handle dynamic, fast-paced environments.
Proficiency in computer systems, including reservation software.
Problem-solving abilities and the ability to work under pressure.
Fluency in English and Arabic; additional languages are a plus.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Columbia Shipmanagement Website LinkedIn All Job Openings 10,000+ employees Founded 1978 🚗 Transport ☁️ SaaS Transport
Maritime
SaaS Columbia Shipmanagement is an international organization with 40 years of experience providing world-class ship management and maritime services. With a global presence and more than 25 offices, training centers, and crewing agencies worldwide, Columbia specializes in a comprehensive range of services including technical management, crew management and training, commercial services, new building supervision, digitalization, and insurance and claims management for various types of vessels. Their expertise extends to optimizing vessel performance and enhancing operational efficiency, making them a trusted partner in the maritime industry. Groups & Events Coordinator Job not on LinkedIn 🔥 1 hour ago 🏢🏡 null – Hybrid ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🎪 Events 🗣️🇸🇦 Arabic Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Coordinate all aspects of group bookings, including reservations and onboard activities.
Serve as the primary point of contact for group leaders, assisting with any inquiries or special requests.
Organize and oversee group events, ensuring all logistical details are executed flawlessly.
Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to meet group needs.
Handle any last-minute changes or challenges, providing effective and prompt solutions.
Assist with the distribution of welcome packages, event schedules, and promotional materials to group members.
Maintain accurate records of group activities, requests, and special requirements.
Ensure compliance with all guest service standards and protocols.
Act as a liaison between the group clients and shipboard teams to ensure smooth communication and coordination.
Provide exceptional customer service to enhance group members’ overall experience.
Assist with pre-cruise planning by communicating with group leaders regarding onboard expectations and requirements.
Monitor and update group accounts and reservations, ensuring accuracy and up-to-date information.
Facilitate pre-arrival preparations such as cabin assignments and special requests for group guests.
Manage VIP group requests, providing enhanced services to high-profile group guests.
Collect and address feedback from group leaders and members to continually improve service delivery. 🎯 Requirements
Previous experience in group coordination, event planning, or a similar role, preferably in a cruise or hospitality setting.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and handle dynamic, fast-paced environments.
Proficiency in computer systems, including reservation software.
Problem-solving abilities and the ability to work under pressure.
Fluency in English and Arabic; additional languages are a plus. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

event planninggroup coordinationreservation softwarelogistical managementcustomer service

Soft Skills

organizational skillsattention to detailcommunication skillsinterpersonal skillsmultitaskingproblem-solvingability to work under pressure