Crew Manager

Columbia Shipmanagement

Crew Manager overseeing crew management and operations for AROYA CRUISES. Ensuring compliance, safety, and smooth onboarding processes for crew members.

Posted 7/17/2026contractRemote • 🌎 Anywhere in the WorldMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in crew management, coordination across multiple departments, and adherence to safety regulations within the maritime industry. Proficient in managing crew documentation, orientation, and compliance with regulatory requirements.

Highest-signal resume keywords

Crew Management ExperienceStrong Organizational SkillsExcellent Communication SkillsFamiliarity With Safety RegulationsAbility To Coordinate Across Departments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Crew Documentation ManagementCrew OrientationRegulatory ComplianceCrew Change ReportingCrew Management System Proficiency

Soft Skills

MultitaskingPositive Image PortrayalProfessional Relationship Management

Industry Keywords

Maritime IndustryCrew OperationsGovernment RegulationsCorporate Social ResponsibilitySafety Standards

About the role

Key responsibilities & impact

Coordinating with the Crewing Department and Port Agents on crew joining schedule;
Ensuring that all sign-on crew are allocated cabins according to entitlement and or/ availability;
Ensuring that all sign-on crew are met and welcomed;
Ensuring that all travel and employment documents of all sign-on crew are collected and checked before boarding the ship;
Conducting general orientation for new crew if required;
Liaising with port agents ahead of scheduled port calls to receive and discuss clearance requirements for crew;
Coordinating with the Crewing Department accommodation and travel arrangements for sign-off crew;
Coordinating with port agents sign-off crew immigration and customs formalities and transfer arrangements;
Coordinating with vessel’s Finance Department sign-off crew’s financial matters;
Coordinating with the vessel’s Doctor and the Crewing Department medical repatriation cases;
Coordinating with the HR Manager and all onboard departments crew-related matters and issues requiring immediate actions;
Ensuring all documents from crew side required for arrival and departure port clearance are prepared timely and clearance is obtained as soon as possible;
Coordinating with vessel’s security to ensure that all crew are aboard prior sailing;
Ensuring copy of crew change report, departure crew list and Par Level report are sent to the Crewing Department and onboard departments immediately upon sailing from ports of call;
Reviewing crew data and documents in the Crew Management System Modules to ensure these are updated at all times;
Coordinating with HR Manager and the Crewing Department on crew contracts related matters and ensuring that contracts are signed by all crew and copies are provided to the Crewing Department;
Assisting in implementing and organizing onboard crew recognition programs initiated by the Company;
Ensuring personnel filing system is maintained according to Company requirements and standards;
Reviewing ship-specific Personnel-related forms and recommending updating or revisions to address current and future operational needs;
Checking and reviewing Personnel Section staff’s Specific Familiarization Checklist and training needs;
Ensuring that the Company manuals kept in the Management System are read and acknowledged by all Personnel staff;
Coordinating crew participation in the Company’s Corporate Social Responsibility (CSR) projects;
Reviewing purchase requisitions for Personnel department;
Preparing supply list with items/ materials for the yearly needs of the Personnel department;
Supporting preparation of Personnel Section for internal and external audits in coordination with HR Manager and the Crewing Department;
Announcing Cabin Inspection schedule;
Portraying a positive image of our Cruises to all guests, officers, crew, and government officials;
Maintaining professional relationships across all functions, while promoting a positive and harassment-free work environment that welcomes and respects differences in cultures, backgrounds, and individual personalities;
Maintaining the working area clean, safe, and handling tools and equipment with care;
Adhering to all safety regulations and using appropriate personal protective equipment (PPE) during work activities;
Participating in emergency drills and responding to actual emergencies as per the Muster List;
Adhering to and complying with all Company Policies and Procedures, Manuals and Directives;
Performing duties and tasks according to above but not limited to that.

Requirements

What you’ll need

Experience in crew management or related field
Ability to coordinate between multiple departments and stakeholders
Strong organizational and multitasking skills
Familiarity with crew and ship operations
Excellent communication skills
Understanding of safety regulations and standards in maritime industry
Ability to portray a positive image of the company
Experience in dealing with government officials and regulatory requirements

Benefits

Comp & perks

Coordinating with the Crewing Department and Port Agents on crew joining schedule;
Ensuring that all sign-on crew are allocated cabins according to entitlement and or/ availability;
Ensuring that all sign-on crew are met and welcomed;
Ensuring that all travel and employment documents of all sign-on crew are collected and checked before boarding the ship;
Conducting general orientation for new crew if required;
Liaising with port agents ahead of scheduled port calls to receive and discuss clearance requirements for crew;
Coordinating with the Crewing Department accommodation and travel arrangements for sign-off crew;
Coordinating with port agents sign-off crew immigration and customs formalities and transfer arrangements;
Coordinating with vessel’s Finance Department sign-off crew’s financial matters;
Coordinating with the vessel’s Doctor and the Crewing Department medical repatriation cases;
Coordinating with the HR Manager and all onboard departments crew-related matters and issues requiring immediate actions;
Ensuring all documents from crew side required for arrival and departure port clearance are prepared timely and clearance is obtained as soon as possible;
Coordinating with vessel’s security to ensure that all crew are aboard prior sailing;
Ensuring copy of crew change report, departure crew list and Par Level report are sent to the Crewing Department and onboard departments immediately upon sailing from ports of call;
Reviewing crew data and documents in the Crew Management System Modules to ensure these are updated at all times;
Coordinating with HR Manager and the Crewing Department on crew contracts related matters and ensuring that contracts are signed by all crew and copies are provided to the Crewing Department;
Assisting in implementing and organizing onboard crew recognition programs initiated by the Company;
Ensuring personnel filing system is maintained according to Company requirements and standards;
Reviewing ship-specific Personnel-related forms and recommending updating or revisions to address current and future operational needs;
Checking and reviewing Personnel Section staff’s Specific Familiarization Checklist and training needs;
Ensuring that the Company manuals kept in the Management System are read and acknowledged by all Personnel staff;
Coordinating crew participation in the Company’s Corporate Social Responsibility (CSR) projects;
Reviewing purchase requisitions for Personnel department;
Preparing supply list with items/ materials for the yearly needs of the Personnel department;
Supporting preparation of Personnel Section for internal and external audits in coordination with HR Manager and the Crewing Department;
Announcing Cabin Inspection schedule;
Portraying a positive image of our Cruises to all guests, officers, crew, and government officials;
Maintaining professional relationships across all functions, while promoting a positive and harassment-free work environment that welcomes and respects differences in cultures, backgrounds, and individual personalities;
Maintaining the working area clean, safe, and handling tools and equipment with care;
Adhering to all safety regulations and using appropriate personal protective equipment (PPE) during work activities;
Participating in emergency drills and responding to actual emergencies as per the Muster List;
Adhering to and complying with all Company Policies and Procedures, Manuals and Directives;
Performing duties and tasks according to above but not limited to that.