Coloplast

Account Manager

• Service customers via inbound and outbound calls in regards to presenting and closing customers on products and services
• Handle Patient Enrollment and repeat order opportunities in a courteous, professional manner
• Identify the reason(s) for the call, utilize the systems to document and route for follow up
• Respond appropriately to customers’ questions and resolve inquiries
• Complete and/or update all pertinent records in Brightree
• Process leads from external departments to complete the necessary follow-up and product offerings
• Place outbound telephone calls in response to the customer’s inquiry as documented on the correspondence, or other approved marketing lead
• Research and problem resolution, communicating the outcome to the customer as appropriate
• Exceed Quality and Quantity Performance Standards
• Set a positive example for co-workers by observing and adhering to all Departmental and Corporate Policies and/or Procedures
• Supportive in assisting the Department’s Leadership Team in achieving departmental goals by completion of tasks, continued training, etc
• Establish and maintain effective working relationships with customers and/or co-workers
• Available and flexible in scheduling to meet the changing business requirements of the position
• Responsible for following good housekeeping and quality procedures
• Follow and observe all safety practices
• Additional duties required as directed by departmental management

Account Representative

• Regional new customer acquisition in practices, independent specialist physicians and specialized healthcare centers
• Build and maintain a network within the outpatient/private practice sector
• Analyze, select and implement acquisition projects according to strategic direction and target objectives
• Independently conduct targeted negotiations with stakeholders and hand over acquired new customers to colleagues in the responsible Coloplast Homecare field sales team
• Develop, implement and support the rollout of new strategies for target group engagement in the outpatient sector and related projects
• Monitor key performance indicators (KPIs) and derive and implement measures

Continence Account Manager – Greater Leipzig/Dresden/Chemnitz/Erfurt region

• Regional new customer acquisition in practices, office-based specialists and specialized health centers
• Building a network within the outpatient/private-practice sector
• Analysis, selection and implementation of acquisition projects according to strategic direction and targets
• Independent and targeted negotiations with target groups and handover of acquired new customers to colleagues in the responsible Coloplast Homecare field sales team
• Development, implementation and support in rolling out new strategies for addressing target groups in the outpatient sector, as well as accompanying projects
• Monitoring key metrics and deriving and implementing measures
• Working locally to ensure short travel distances and regional support

Continence Account Manager – Homecare

Support Engineer

• Manage local and international projects establishing solid governance, timeline, KPI definition
• Design, build, and deploy Power BI dashboards and BI reporting tools
• Analyze data and trends to provide forward-looking insights
• Map and review department processes to improve effectiveness and performance
• Contribute to developing Business Cases to drive investments

Business Support Analyst

Director

• Lead global sustainability agenda
• Collaborate closely across Innovation/R&D, Operations
• Spearhead sustainability agenda across the value chain
• Ensure sustainability remains aligned with business priorities

Senior Director of Sustainability

• Overall responsibility for Market Access, Health Economics, Payer Management, Regulatory Affairs and Public Affairs in Germany, Austria and Switzerland
• Develop and implement the German payer and health economics strategy to ensure optimal reimbursement and market conditions
• Establish and maintain strategically relevant relationships with health insurers, authorities, associations, policymakers and other stakeholders
• Manage pricing strategies and reimbursement processes
• Ensure the reimbursability of Coloplast products
• Responsible for contractual relationships with private and statutory health insurers
• Represent Coloplast in relevant committees, associations and within the German healthcare context
• Lead and develop an interdisciplinary team and work closely with Marketing, Sales and central corporate functions
• Develop health-economic approaches and foundations to further grow the homecare market
• Act as the interface to relevant departments at the headquarters in Denmark

Director, Payers & Health Economics — DACH

• Regional acquisition of new customers in practices, office-based specialist physicians and specialized healthcare centers
• Building and expanding a network within the outpatient sector
• Analysis, selection and implementation of acquisition projects in line with strategic direction and targets
• Independent and targeted negotiations with relevant target groups and handover of acquired new customers to colleagues in the responsible Coloplast Homecare field sales team
• Development, implementation and support in rolling out new strategies for targeting audiences in the outpatient sector as well as accompanying projects
• Monitoring key performance indicators (KPIs) and deriving and implementing appropriate actions

Continence Account Manager – Nuremberg / Regensburg / Coburg / Fulda area

Strategy

• Shape the clinical direction of Coloplast’s Chronic Care business in Canada through evidence generation and strategic clinical education.
• Build and maintain trusted, peer‑level relationships with national and regional KOLs.
• Develop structured KOL engagement plans aligned to Chronic Care priorities.
• Facilitate scientific exchange to gather insights and understand emerging clinical needs.
• Design and lead local evidence generation initiatives (non‑interventional, real‑world).
• Partner with clinicians to conduct structured product evaluations and trials-in-practice.
• Analyze and translate RWE findings into insights for marketing and leadership.
• Ensure all activities follow promotional compliance and non‑promotional boundaries.
• Develop structured external clinical education programs in conjunction with KOLs.
• Act as the organization’s internal clinical SME for Chronic Care.

Clinical Strategy Manager

Procurement

• Analyze and optimize our forecasting processes
• Review and further develop the procurement process for special requirements
• Support with ad-hoc analyses and process improvements
• When needed: assist with operational and technical purchasing tasks, e.g., placing orders, coordinating with suppliers, or maintaining data

Working Student, Operational Purchasing, Medical Technology

Manager

• Developing and strengthening local reimbursement and access conditions
• Supporting subsidiaries and distributor markets with market access and reimbursement activities
• Providing strategic input to clinical and health economic evidence generation
• Developing clear, locally tailored value arguments
• Creating budget impact models to support improved access
• Identifying and evaluating reimbursement opportunities within Stoma Care and Voice & Respiratory Care
• Leading and facilitating meetings with colleagues and stakeholders in markets such as Brazil, Japan, and China
• Managing several long term, cross functional projects simultaneously

Market Access Manager

Supply Chain

• Supply Chain related CC handling responsible for communication with the steakholders about relevant information to or from the customers
• initiate necessary steps to fulfil logistic goals and meet transfer deadlines
• support manufacturing, supply chain processes
• participate in different meetings, project making production plans according to demand and capacity
• check for availability of raw materials at the shop floor
• responsible for follow up on production output
• report BOV/SAO and plan adherence and all relevant Supply Chain KPI-s

Supply Chain Assistant – 2-year Fixed-term Contract

People Operations

• Support the NA People Operations and Total Rewards team and processes to deliver outstanding service and consultation related to highly confidential information to key partners and employees.
• Coordinate new hire and contractor process including appropriate screening for new hires, sending and collecting relevant new hire documents, and accurately keying data into the HRIS system.
• Coordinate new hire orientations.
• Process terminations.
• Maintain electronic employee personnel files.
• Process transactions in HRIS system as needed to support the People & Culture team.
• Support benefits and compensation cyclical processes.
• Support team email inbox and answer/route questions as appropriate.

People Operations Coordinator

Accountant

• Verifying, processing and booking the cost invoices issued by suppliers
• Communication with third parties in case of invoice questions or discrepancies and resolving it
• Reconciliation of vendor statements
• Month-end closing activities including general ledger reconciliations
• Following up on overdue accounts
• Preparation and update of work instruction
• Reporting of financial data
• Participating in projects

AP Accountant

Marketing

• Defining the strategy for training our sales organization to effectively sell and position the Ostomy Care portfolio to healthcare professionals and users
• Developing training programs related to major commercial initiatives, such as product launches
• Collaborating with our subsidiaries to support the execution of new product launches and marketing initiatives
• Track impact and effectiveness of training initiatives, and create feedback loops to continuously improve commercial activities
• Engage with field salesforce and call specialists in subsidiaries to ensure effective strategy implementation
• Attend congresses and sales meetings, acting as a strong partner for our subsidiaries.

Training Deployment Manager, Ostomy

• Processing of journal entries in the General Ledger
• Fixed Asset and Leased Assets bookkeeping and reconciliation
• Payroll processing
• Inventory reconciliation for a production company
• Accruals analysis
• Period-end closing activities
• Financial reporting processes for statutory, group and any other (ad hoc) financial reports within countries
• Accounts reconciliations (including intercompany reconciliations)
• Monthly Balance Sheet and P&L analysis
• Participate in Internal & External Finance Audit
• Involvement in Finance projects