Colliers

Business Development Rep

• Supports revenue-generating initiatives for Colliers by delivering high-quality, client-facing presentations, pursuits, and business review materials.
• Partners closely with executive stakeholders, sales leads, and producers to shape strategy and translate it into compelling, custom and branded deliverables.
• Coordinates resources, manages timelines, and ensures consistent quality across assigned pursuits and presentations.
• Applies sound judgment and attention to detail, prioritizes work, aligns contributors, and executes efficiently against deadlines.
• Collaborates across marketing, design, research, and other departments as needed to produce polished, competitive materials that advance business development objectives.
• Develops and writes pursuit content for proposals and presentations that articulate Colliers’ tools, services, platforms, and experts for use across multiple client-facing scenarios.
• Researches and resolves complex issues related to RFP responses, maintaining accurate and up-to-date commonly requested information.
• Project manages select national initiatives as needed in support of business development priorities.

Manager, Business Development – Content Strategy

Marketing

• Lead and manage the local marketing team, ensuring efficient project workflow, resource allocation, and high-quality execution across all marketing initiatives.
• Develop and deliver marketing materials for business development, pitches, property marketing, and brand campaigns, ensuring alignment with messaging goals and brand standards.
• Collaborate with brokers, designers, operations, and researchers to create custom content and strategic materials that support client engagement and new business pursuits.
• Produce and oversee visual content using Adobe Creative Suite and other tools, including brochures, presentations and photography editing.
• Execute digital marketing initiatives, including email campaigns, social media, website updates, and paid media placements, optimizing for performance and consistency.
• Champion brand governance and marketing tools, developing templates, training team members, and promoting best practices and platform technology to ensure brand consistency and operational efficiency.
• Track marketing activity and performance, maintain pipeline reports, and provide insights to leadership on project status, team output, and campaign results.

Marketing Manager

• Balance multiple activities and projects at a time for multiple members of the team, and track action items, delivery dates/times and ‘manage up’ to completion of each project.
• Develop pitches and presentations for a varied range of clients for broker team.
• Execute marketing campaigns, including scheduling campaigns, maintenance of mailing lists, and running campaign reports.
• Update Brokers’ recent transactions on applicable websites, and client contract portals for both local and regional clients intel to be readily available.

Marketing Coordinator – Commercial Real Estate

Administration

• Serve as the main point of contact for clients and internal stakeholders regarding lease administration matters.
• Understand client business objectives, real estate portfolio strategy, and service expectations.
• Maintain thorough understanding of client agreements for assigned accounts including boundaries of scope of work, fee structure, billing frequency and payee information.
• Ensure this information has been correctly entered into and maintained as a client contract with WorkTrac.
• Conduct regular meetings and reviews with clients to present portfolio updates, key metrics, and performance reports.
• Develop and maintain strong client governance programs such as reporting cadence, communication methods, business reviews, etc.
• Track, maintain, and communicate all expirations, option exercise dates, and other critical information.
• Drive toward achieving a net promoter score representative of strong service delivery and client relationships.
• Proactively identify account related risks and formulate appropriate mitigation strategies; project manage through solution.
• Oversee and ensure global team is delivering services per the client specific process and contract.
• Participate in presentations to new or existing clients for new business pitches.
• Establish weekly calls and ongoing internal communications cadence with global lease admin account team members to review work, discuss outstanding issues and determine appropriate actions.
• Prepare and lead with impactful communication and professional presence.
• General understanding of AI technology and openness to adapting to the evolution of technology.
• Oversee the abstraction or input of rental obligations related to leases and all other important lease information as stipulated by client abstraction standards for assigned accounts.
• Provide final QC for abstraction process as may be required for assigned accounts.
• Demonstrate working knowledge of Colliers360, dashboards, WorkTrac, etc.
• Confirm and approve monthly client billing.
• Responsible for ensuring that all pass-through expenses are billed in accordance with contract and internal process.
• Review recovery clauses, set up recovery pools, calculate actual recovery expenses for each tenant, and review caps, base years, and non-standard exclusions.
• Prepare monthly rental payment schedules.
• Track A/R for assigned clients and escalate to appropriate parties.
• Reconcile accounts with outstanding balances and work with Landlords and clients to resolve any disputes.
• Assist with monitoring, reviewing and approving all Rent, CAM, Operating Expense, Tax and Insurance payments to Landlords, including reviewing leases to insure accuracy of all charges.
• Review and validate Consumer Price Index adjustments as provided in legal documents.
• Maintain file systems, including the data integrity of information contained in the database application used for tracking all Tenant and Lease related data.

Senior Lease Administrator

Director

• Identify potential new clients and conduct business development activities to support current client relationships and secure new business.
• Prepare accurate appraisal reports using the latest market information obtained from various internal/external partners.
• Develop cash flow projections, using industry standard software such as Argus.
• Ensure data collected as part of ongoing assignments is entered accurately into the company database in a timely fashion.
• Continuously improve their knowledge regarding market and industry trends.
• Manage and maintain client relationships.
• Develop and implement initiatives for continuous process improvement to increase efficiency and effectiveness.
• Coach, train, and mentor Analysts by transferring skill and knowledge and reviewing their results.
• Coordinate closely with other market and business lines leaders to exchange best practices, accelerate innovation, and ensure quality and consistency in our customer service.

Senior Director, Valuation and Advisory Services

Systems Engineer

• Support the Business Systems Manager in the product management and day‑to‑day administration of SS&C’s Precision LM Servicing Software and the Borrowers Viewpoint portal
• Collaborate with internal cross‑functional teams to collect and document business requirements, identify system issues, and evaluate enhancement needs
• Assist in vendor coordination by helping track requests, monitoring service levels, and gathering user feedback to support enhancement proposals
• Support system administration, user maintenance and security configurations and provide day‑to‑day end‑user support and triage issues for escalation
• Participate in release management and coordinate internal testing and acceptance
• Create training resources and conduct system training, as needed
• Analyze data using tools such as SQL and Excel to support reporting, troubleshooting, and system validation
• Maintain documentation of system workflows, configurations, and integrations
• Perform other duties as assigned.

Manager, Business Development – Content Strategy

Marketing Manager

Marketing Coordinator – Commercial Real Estate

Senior Lease Administrator

Senior Director, Valuation and Advisory Services

Business Systems Analyst