Execute high ROI, global parcel program projects and initiatives
Own the execution of our parcel shipping programs across domestic and international markets.
Partner with shipping carriers and vendors to negotiate contracts, maximize efficiencies, and enhance the overall customer experience.
Track and analyze shipping and handling costs; identify and execute cost-saving opportunities.
Develop, maintain, and standardize inbound and outbound shipping procedures across all Collectors facilities.
Collaborate with cross-functional teams on new initiatives, service rollouts, shipping materials improvements, and process improvements, leveraging data to inform decisions.
Design and deliver detailed performance reporting on carriers, vendors, and logistics operations in partnership with Finance and Operations.
Identify risks and proactively implement solutions to ensure reliable, scalable shipping processes.
Stay current on shipping regulations and industry trends, with a special focus on high-value and sensitive item handling.
Report to the Parcel Program Manager based out of our Santa Ana, CA headquarters.
Remote or hybrid candidates will also be considered who are within a commutable distance to our Santa Ana headquarters.
Requirements
7+ years of shipping, transportation, or small parcel program management experience.
Strong negotiation skills.
A highly effective communicator and collaborator.
Strong project management and stakeholder management skills.
Experience with carrier/vendor relationship management.
Familiarity with shipping and transportation regulations, ideally experience with shipping high value items both domestically and internationally.
Dedicated to data-driven decision making and documentation.
A proven track record of a proactive, strategic approach to problem solving.
Tech savvy, can easily adapt to new systems and applications.
Proship experience is a plus.
Benefits
Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
401(K) Matching Plan: competitive 401k matching plan
Vacation: All salaried employees are eligible for flexible time-off
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: team celebrations, holiday events, and team building activities
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
shipping program managementcost analysisperformance reportingproject managementstakeholder managementdata-driven decision makingproblem solvingvendor relationship managementshipping regulationshigh value item handling