Collectors

Program/Project Manager, Parcel

Collectors

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • 🇺🇸 United States

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Salary

💰 $91,000 - $101,000 per year

Job Level

SeniorLead

About the role

  • Execute high ROI, global parcel program projects and initiatives
  • Own the execution of our parcel shipping programs across domestic and international markets.
  • Partner with shipping carriers and vendors to negotiate contracts, maximize efficiencies, and enhance the overall customer experience.
  • Track and analyze shipping and handling costs; identify and execute cost-saving opportunities.
  • Develop, maintain, and standardize inbound and outbound shipping procedures across all Collectors facilities.
  • Collaborate with cross-functional teams on new initiatives, service rollouts, shipping materials improvements, and process improvements, leveraging data to inform decisions.
  • Design and deliver detailed performance reporting on carriers, vendors, and logistics operations in partnership with Finance and Operations.
  • Identify risks and proactively implement solutions to ensure reliable, scalable shipping processes.
  • Stay current on shipping regulations and industry trends, with a special focus on high-value and sensitive item handling.
  • Report to the Parcel Program Manager based out of our Santa Ana, CA headquarters.
  • Remote or hybrid candidates will also be considered who are within a commutable distance to our Santa Ana headquarters.

Requirements

  • 7+ years of shipping, transportation, or small parcel program management experience.
  • Strong negotiation skills.
  • A highly effective communicator and collaborator.
  • Strong project management and stakeholder management skills.
  • Experience with carrier/vendor relationship management.
  • Familiarity with shipping and transportation regulations, ideally experience with shipping high value items both domestically and internationally.
  • Dedicated to data-driven decision making and documentation.
  • A proven track record of a proactive, strategic approach to problem solving.
  • Tech savvy, can easily adapt to new systems and applications.
  • Proship experience is a plus.
Benefits
  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
  • Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
  • 401(K) Matching Plan: competitive 401k matching plan
  • Vacation: All salaried employees are eligible for flexible time-off
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
  • Fun Working Environment: team celebrations, holiday events, and team building activities

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
shipping program managementcost analysisperformance reportingproject managementstakeholder managementdata-driven decision makingproblem solvingvendor relationship managementshipping regulationshigh value item handling
Soft skills
negotiationcommunicationcollaborationstrategic thinkingadaptability
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