Colibri Group

Content Manager

• Translate product and business objectives into a cohesive content roadmap for your assigned category
• Define priorities, themes, and release sequencing across formats and modalities
• Contribute market insights, portfolio recommendations, and risk/opportunity assessments to inform future strategy
• Ensure roadmap decisions align with exam requirements, learner needs, competitive landscape, and business goals
• Lead intake and triage processes for test prep and certification content requests
• Clarify goals, audience, and success criteria to ensure strong alignment from the start
• Prioritize and group work to maximize cross-brand reuse and reduce redundant development
• Establish and maintain work-in-progress (WIP) limits to support predictable delivery
• Lead the scoping and design of test prep products, including defining the right mix of assets (e.g., question banks, flashcards, courses, study guides)
• Define detailed requirements, including coverage, depth, difficulty, learning objectives, and production standards
• Leverage AI-enabled workflows to accelerate planning, generating structured briefs and outlines with clear quality guardrails
• Oversee curriculum and test blueprint mapping across content assets
• Define and maintain standards for taxonomy, tagging, and traceability
• Partner with stakeholders to validate completeness and identify gaps or redundancies
• Own the canonical content library for your category and establish a clear framework for build vs. adapt vs. retire decisions
• Drive ongoing maintenance strategies as exams, curricula, and requirements evolve
• Lead regular portfolio reviews to identify opportunities for revision, extension, replacement, or retirement
• Partner with Talent & Resource teams to define SME profiles and contributor needs
• Establish selection criteria and quality standards to ensure credibility and consistency
• Provide clear expectations, structured briefs, and feedback loops to reduce rework and improve outcomes
• Maintain working knowledge of Continuing Education (CE) strategy processes to support broader portfolio needs
• Provide support on CE initiatives during peak demand or coverage gaps while maintaining primary roadmap priorities

Content Strategist

Director

• The Director of Total Rewards is responsible for designing and leading a comprehensive total rewards strategy that drives business performance, supports organizational growth, and ensures a competitive and equitable employee experience across compensation, benefits, and payroll.
• This role operates as a strategic partner to executive leadership, shaping programs that align with company goals while balancing market competitiveness, internal equity, cost management, and regulatory compliance.
• You will lead the design, implementation, and continuous evolution of compensation, benefits, and payroll programs across a complex, multi-division organization.
• This is a highly visible role with enterprise impact, including ownership of annual compensation cycles, benefits strategy, vendor partnerships, M&A due diligence, and long-term rewards planning.

Director of Total Rewards

Project Manager

• The Project Coordinator plays a critical role in driving the successful delivery of content production initiatives
• This role ensures projects are clearly scoped, aligned to requirements, and executed on time through strong coordination, structured workflows, and proactive risk management
• You’ll partner closely with Content Strategists, Talent & Resource Management, and cross-functional production teams to define milestones, enforce stage gates, and maintain clear, accurate project documentation
• Acting as the connective tissue across teams, you will keep work moving efficiently, surface risks early, and ensure nothing falls through the cracks
• This role also owns the integrity of project tracking systems, ensuring platforms like Monday.com serve as a reliable, real-time source of truth for all projects in flight

Project Coordinator

Content Marketing Manager

• Track and reconcile SME contracts and statements of work (SOWs)
• Ensure milestones, deliverables, COI documentation, and payment terms are complete and accurate
• Proactively identify and escalate missing documentation or exceptions
• Execute AI-supported workflows (e.g., drafting, copyediting, test item generation) using established SOPs and templates
• Maintain human-in-the-loop quality standards, including checks for accuracy, bias, and compliance
• Partner with stakeholders and editorial teams to ensure content aligns with brand voice, instructional intent, and quality standards
• Own SME deliverable intake, ensuring completeness of required materials
• Manage version control and regulatory documentation to ensure audit readiness across brands and formats
• Serve as the point of contact for copyright and permissions for SME-provided materials
• Execute course mapping and tagging workflows across platforms and brands
• Maintain and update the SME talent database
• Support onboarding processes and access provisioning

Content Operations Coordinator

Marketing

• Ensure consistent, on brand creative across all B2B touchpoints
• Collaborate with Product Marketing, Creative and Content
• Partner with Product Marketing and Sales to align on event strategy
• Lead and develop the Events Manager
• Own event planning with clear measurement and ROI accountability
• Partner with Sales to own Becker’s ABM and lead generation strategy
• Own the marketing qualified lead generation strategy

B2B Marketing Manager

Cloud Engineer

• Lead design, development, and optimization of enterprise-level marketing automation solutions
• Shape digital engagement strategy
• Ensure seamless integration across platforms
• Deliver personalized, data-driven experiences at scale

Senior Marketing Cloud Architect

Business Operations

• Review, evaluate, approve, and implement new and renewal client Service Contract requests (enrollments, activations, pricing, catalog creation, landing pages) in Salesforce and our Becker Learning Management System (LMS), while communicating with Sales staff to address and resolve contract issues
• Respond to, investigate, and resolve customer (internal and external) issues on the eCommerce Website or Learning Management Systems, escalating to the Business Operations and Solutions Manager, or the Sr. Manager, Sales Enablement (as appropriate) ensuring follow-up until issue is resolved with IT, Platform Support and customer notification
• Communicate with internal Becker teams (Product, Sales, Development, Curriculum, Salesforce /IT) and external LMS providers to address and resolve issues impacting course delivery, catalog management, and system changes, escalating as needed
• Create and update Standard Operating Procedures (SOPs) to address changes in policy and procedure impacting the business and our customers
• Evaluates and provides recommendations for process/workflow improvements within Salesforce (SF) or the Learning Management System (LMS) to increase efficiency while maintaining quality standards for customer experience
• Provides ongoing process and procedure guidance and training to Becker Sales staff (existing and new hire), to promote timely and accurate processing of requests
• Prepare and sends AICC/SCORM files as required for Becker B2B customers, while identifying issues prohibiting delivery
• Generate special reports out of Salesforce / CPE LMS as needed.
• Maintain B2B AICC/SCORM customer master file
• Manage the creation and maintenance of course schedules and publishing in the CPA/CMA LMS
• Participates in pre-launch/deployment testing and implementing changes to Salesforce (SF), Becker’s proprietary Learning Management System (LMS) and company eCommerce website
• Actively increases job and product knowledge by participating in training and other organizational learning opportunities
• Review of creation and maintenance of organization (B2B Customer) records in Salesforce (SF)
• Review and processes CPA Direct Bill authorization and hold orders for various Becker clients, while identifying inaccuracies, conflicting with established process or client requirements
• Completes other duties as assigned
• May need to travel one to two times per year for department or ecosystem all hands meetings.

Business Operations Specialist

Digital Marketing

• Develop, launch, and monitor integrated digital marketing campaigns tailored to healthcare professionals across multiple states and licensure requirements.
• Coordinate campaigns aligned with state-specific CE renewal cycles and deadlines as well as career stages and specialties.
• Manage campaign calendars, timelines, and structured A/B testing plans to optimize performance across channels (email, web, social).
• Partner cross functionally with content, design, web, and email teams to execute cohesive, multichannel marketing strategies, consistent with Colibri’s integrated GTM model.
• Partner with CRO SMEs to plan and execute conversion rate optimization testing across landing pages, websites, email funnels, and paid media pathways.
• Use quantitative and qualitative tools (A/B tests, heatmaps, analytics) to identify friction points and optimize user flow.
• Build structured experimentation roadmaps, analyze results, and translate insights into conversion uplifting recommendations.
• Manage workflows, lifecycle journeys, segmentation, form creation, and automation assets within HubSpot; certification a plus.
• Oversee social media marketing across core platforms (Facebook, Instagram, YouTube) to drive engagement, content amplification, and funnel progression.
• Analyze campaign and channel performance using GA4, Power BI, Looker Studio, HubSpot analytics, and internal dashboards.
• Support ecommerce growth initiatives across healthcare brands; bonus if familiar with healthcare professionals’ buying behavior.

Digital Marketing Manager

Financial Planning and Analysis

• Support and enhance Colibri’s Adaptive Planning environment, including model maintenance, data integrity, and reporting outputs
• Support the coordination of budgeting, forecasting, and long range planning processes across multiple business units or ecosystems
• Consolidate financial plans across divisions, ensuring consistency of assumptions, drivers, and outputs
• Partner with Accounting to ensure alignment between forecasted and actual results
• Build and maintain advanced financial models to support decision making, scenario analysis, and investment evaluation
• Support the roll-out of next-gen planning and analysis frameworks
• Support the development of driver based models for revenue, margins, headcount, and/or operating expenses
• Perform variance, trend, and sensitivity analysis to explain performance and inform leadership actions
• Support revenue modeling initiatives, including volume, pricing, mix, and cohort based analysis
• Prepare executive level financial presentations for monthly business and financial reviews
• Translate complex financial analyses into clear, concise, decision oriented narratives for senior leadership
• Ensure consistency, accuracy, and professionalism across all executive and board level financial deliverables

Senior Financial Analyst – FP&A

Business Analyst

• Assist in the design, build, and implementation of innovative conversational AI solutions.
• Serve as the functional expert throughout the customer journey.
• Partner closely with customers, internal cross-functional teams, and implementation partners.
• Develop and maintain functional documentation, process maps, and implementation of best practice guides.
• Analyze AI Agent performance and quality management metrics.
• Lead or support partner enablement efforts, including delivering training and facilitating workshops.

AI Solutions Business Analyst

Customer Support

• Welcome all guests, check students in, and assist students with scheduling
• Answer all in-person student inquiries about classes and testing
• Respond to virtual student inquiries via chat support or phone support
• Perform accurate data entry of student information and maintain student and class records using a CRM system
• Assist the Site Manager with confirming class schedules with instructors
• Handle administrative tasks related to class preparedness and processing
• Support students with licensing applications
• Help maintain classrooms, testing rooms, and the overall facility
• Provide friendly service, support, and encouragement to students
• Participate in offsite special events such as expos and fairs
• Demonstrate schedule flexibility, including availability for some overtime, nights, and weekends
• Support and participate in student engagement activities

Customer Service Administrator

Product Manager

• Responsible for the strategic leadership, growth, and management of the Pharmacy product portfolio
• Owns the end-to-end product strategy for Colibri’s Pharmacy portfolio
• Provides the best ways to solve strategically selected customer/marketing opportunities
• Prioritizes tradeoffs and provides product requirement solutions for integration
• Manages the Colibri Pharmacy portfolio, including ongoing product strategy
• Develops key Pharmacy growth strategies
• Evaluates extending reach upstream with new instructor and student Technician University B2B offerings
• Partners with B2B enterprise strategy teams to develop new pharmacy B2B offerings
• Collaborates across multiple departments
• Manages a team of product managers
• Ensures the successful execution of the product line’s strategy
• Enhances the company's market position and driving revenue growth

Senior Director, Product Manager – Pharmacy Lead

Operations

• Hire, train, and schedule moderators.
• Approve moderator time sheets.
• Provide feedback and coaching to moderators.
• Perform schedule changes or backfill positions if moderators are unavailable.
• Create Zoom links and LMS sessions for upcoming meetings and webinars.
• Assist with changes to Zoom links and LMS sessions.
• Pull Zoom reports to verify completion.
• Process and edit pre- and post-event recordings.
• Provide quality assurance for courses to ensure successful execution.
• Manage classrooms, including day-of-event support.
• Collaborate with the instruction team to resolve classroom-related issues.
• Act as a liaison with Customer Service for classroom schedule activations, student enrollments, and completions.

Livestream Operations Specialist

Bilingual

• Instruct assigned courses according to the course plan
• Provide all documentation and perform all duties required to become a recognized instructor or Instructor of Record
• Actively engage with students within the livestream course
• Provide support in response to student email, voicemail, and discussion board inquiries within 1 business day – though ideally within 24 hours
• Utilize strong understanding with webinar/livestreaming technology and online instruction
• Recommend strategies for success and assist students in meeting course objectives
• Complete the 16-hour CDEI (Certified Distance Education Instructor) designation through IDECC (International Distance Education Certification Center – www.IDECC.org) within 4 months of acceptance of this contract, and Instructor will keep the designation current by taking the CDEI renewal course every three years. Costs for acquisition and renewal are reimbursed by the school.
• Allow name and signature to be used on course completion certificates
• Participate in faculty curriculum and ad-hoc meetings
• File proper paperwork with the state commission for school approvals and renewals